Customer Ratings & Reviews

Can’t recommend enough, get it. Better safe than aorry

The Geek Squad Protection is definitely a Must Have when it comes to anything Electronic and Best Buy has always treated me fairly when it comes to returning items, very fast, very easy, and if perhaps the item is no longer available they have a few different options you can do whether replace it for a different item or upgrade what you already have. The Geek Squad Protection is the only way to go when it comes to protecting your Best Buy Purchases.

The Geek Squad Protection is definitely a Must Have when it comes to anything Electronic and Best Buy has always treated me fairly when it comes to returning items, very fast, very easy, and if perhaps the item is no longer available they have a few different options you can do whether replace it for a different item or upgrade what you already have. The Geek Squad Protection is the only way to go when it comes to protecting your Best Buy Purchases.

worth the 10$ if my mouse ever breaks i can return it for a new one.

Bought the geek squad warranty for my keyboard as it wasn’t too expensive, unfortunately my keyboard started to act up but the warranty let me exchange it for a new one a year later. Definitely recommend GSP on your heavy use devices

My sister loved the keyboard so much and she’s happy with the lights

The agents are great and easy to work with. Very knowledgeable about their products and services.

Purchased this because my son is avid gamer who's trying to start up his ow streaming channel. So I figured is best to have extra protection but I haven't had to use it yet

Excellent customer service, and quick responding to product issues.

I typically pass on the protection plans but when you’re buying things that take constant wear and tear it’s a must have. I also get it for my game controllers cause when something breaks I can just take it in and they just replace it no questions asked

So far so good. Have not used it yet just trying to learn everything i can

Best Buy employees are always so knowledgeable and helpful. This is why I keep coming back! They were able to help me every time I had an issue and always able get me exactly what I needed.

I absolutely love my keyboard. It is so pretty and love the lights

[Employee of bestbuy] Perfect PERFECT PERFECT PERFECTION PERFECTION PERFECTION

I know some people feel differently about insurance type programs for items and there are definitely ones out there that I avoid like the plague, but Geek Squad has never let me down, I've kicked myself for not getting the coverage, but that's another story... It's absolutely a personal choice and for certain items it's probably not necessary but I would think about getting it for sure!

I am not a pc gamer, but the few games i have played on pc are enjoyed mich more witht his keyboard. I like the yexture alonh with the click of the keys. The one thing i am having an issue with is thr LEDs. They work perfectly fine, and all the options through thr downloaded program work well except for the screen mirroring mode. This could be an issue with the program or with my laptop specifically, but other than that this is an amazing product

I use it for anything like hardware or software problems, the warranty is a pace of mind

Love the geek squad warranty. If you use a mouse or headset daily they wear out usually in less then 24 months. If you have kids using any of your gear they will often break it in under 24 months. Have had to warranty replace hardware multiple times Just get the warranty on the new set.

I generally take very good care of my items, but having this as an option is great when other people don't really take care of my stuff.

Has always been a super reliable replacement policy