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Customer reviews

Rating 4.8 out of 5 stars with 6644 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 6,644 reviews
  • Rated 5 out of 5 stars

    Cannot stress how worth it this is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my G Pro Superlight & Superlight X. Worth it for the peace of mind on a premium mouse with a steep price tag. Used it twice because of scroll wheel malfunction and double clicking malfunction. Went in, got a brand new mouse no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never any issues with Geek Squad. Always recommend having them. I surance is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've never had to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use the Geek Squad repair services because Best Buy sells high quality items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s simple

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a protection plan what more is there to say about it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love there customer service. Always happy to take care of you..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad services was very nice and professional.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Wouldn't go without!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I honestly think that the replacement warranties are the best at Best Buy, it really is what keeps me shopping here!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad Protection

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek Squad Protection is one of the best extended warranty plans you can get, and not just from Best Buy. You get support and repair/replacement guarantee!!!??!? Doesnt get any better than this.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great value, and peace of mind. 2 years of protection, no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it works perfectly as a replacement for the work keyboard that finally died. We went in and were told that Best Buy has an old tech buy buck policy so we plan to take advantage of that the next time its offered so we can upgrade the rest of our old computer equipment.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection Plans Are A Necessity

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Protection plans for anything are a need, especially with things that you most definitely can step on or break fairly easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service call as needed or you come to the store for repairs or just helping figure the item issuez

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take my money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't mess around. You buy that 2 year protection plan, you bring it to the store and they instantly give you credit. AND you dont have to rebuy the plan, its still in effect. AND you can tie it to your phone number or an email and then you dont need a receipt. I do it on everything I buy there now. I also buy more there so I have a local store and dont have to deal with RMAs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat replacement value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for the peace of mine and it is indeed a great value for the price paid on the key board.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service with attention to detail. Fast turnaround time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lover this keyboard!!!!! Used this servece before. Always stisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. For certain equipment I always buy the extended warranty from Best Buy. Geek squad rocks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Protection Plan just makes sense for us to have. I love the new keyboard and mouse and I need to keep it working. Since the keyboard and mouse are wireless, they do not live on the top of a desk. I love my wife, however, she is accident prone (and she freely admits it!) and we have a bit of a rambunctious pooch, so accidents can happen. Therefore it made sense to get this Protection Plan with our new keyboard and mouse combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardly ever have used a protection plan from Best Buy but when I have they stand by what they say. Hassle free replacement and even gives an option to repurchase another warranty. I buy these plans for everything I get from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es excelente. Lo uso a diario y nunca ha dado problema. Lo recomiendo

    I would recommend this to a friend