Customer Ratings & Reviews

I brought the Corsair headset for them to fix it and they decided that it needed to be replaced, they don’t have anymore of that product so we went looking for another gaming headset and found one. The staff were very helpful and very nice. They made my experience so much easier.

Great work mouse. Comfortable and side scroll is useful

I always buy geek squad protection on open box items as well as computer accessories.

Amazing customer service John was really helpful with everything and the keyboard works great.

Importante tenerla aunque no la necesites que necesitarla y no t3nerla

Geek squad protection is great for ease of mind. Better to have it and not need it than to not have it and need it!

I recommend getting the protection plans with geek squad! Just uncase something goes wrong within the 2 year span. Highly recommended for gamers!

The replacement plan is a great thing to have. Especially when you want to save money.

My son loves to buy all of their products because they have a guarantee and that is very good for a teenager because you know that something can go wrong and well, they have a guarantee, can you go exchange them?

All my stuff lasts more that 2 years so, thank goodness I never had to use this lol

For the money, this is a great value just to have for peace of mind.

[Employee of bestbuy] I purchased a two year protection policy because it’s the smart thing to do! Best Buy basically covers everything that would ever happen to the product and it was only a small percentage of what I was going to pay! Now I don’t have to worry if it breaks. Easy decision

Had them for about two years but mic started not working turn them and and fast they gave me redund the only thing that sucks i got them for 149 amd they gave me only 99 cuz thats how much they were worth when i returned them

[Employee of bestbuy] Nice keyboard, good for the price, sounds nice and very customizable.

[Employee of bestbuy] Great service and products. No issue replacement..

These guys are great not only did they help guide me through all the different options I had when browsing but after buying when I had questions or concerns guiding me through setup and adding features. They sent me copies of my service plan without asking and of info I needed when I did ask at the drop of a dime. These guys are all professional, even with this crazy year we just had! Thanks geek squad!

[Employee of bestbuy] Peace of mind on your product being covered in case of an accident.

When I got my monitor the never explained how the guaranteed worked so when I cracked my screen I thought I could get a replacement but when I went the said it didn’t cover cracked screens but they never told me that

Always easy to exchange broken mouse. .

For electronics, always always always always always get the warrantee