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Customer reviews

Rating 4.8 out of 5 stars with 6644 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 6,644 reviews
  • Rated 5 out of 5 stars

    Keyboard security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me peace of mind, did not end up needing it in the two years for this sturdy keyboard luckily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took time for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad returned my item, and went to the back to find me the replacement headset I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really worth the extra few bucks to have a seemless transaction with return a broken or defective product

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I never skip this!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] A Must have, why pay more for repairs when you got Geek Squad Protection. It is a no brainer in most purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kraken V4 Pro ensurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have ensurance and quick replacement for expensive products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extended Warranty!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad Replacement Plan is really great! I've purchased it on so many items over the years and whenever there is an issue, it's usually a quick replacement of the same item (if available), if not, then it's an automatic store credit or gift card for the purchase price of the defective item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always very helpful and knowledgeable and back their products and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox controller fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last time i had broken something i got a full replacement, on my Xbox elite 2 controller, and i got a brand new working controller. I'm happy with the warranty. Nothing more to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime I have used the Geek Squad they have never disappointed. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixes for life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using 5 years later, geek squad always had my back when I experienced water damage at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard, was not compatible with my hands.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is very nice. But it's too big for me. I should've done this a long time ago and may consider doing this in December of 2023. Recommend this keyboard to people with slightly larger hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech g pro warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warrant if your mouse breaks ! Don’t even neeed to have the box to replace it, so that saves you time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth getting a warrenty to have a seemless return/exchange for a defective product if need be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing the Geek Squad plan. Worth the money and gives you ease of mind if something happens to one of your items you’ve bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a keyboard for my son and it disintegrated over 16 months. Walked into best buy and they gave me my money back so I could buy him a new one. Doesn't make sense but I'm not going to complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gimmie that gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's asking me to review the two year item protection I bought for a product. That's weird. Lolz. I'm only filling this out to try and win the gift card.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Replacement Warranty | Worth It?

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Super useful benefit for shopping with Best Buy. Recommend on most items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Underrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is great. You can return it in any condition, no questions asked. They have a yearly option as well that covers all devices bought through best buy. If you shop here often, then its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KEYBOARD AND MOUSE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE DESIGN OF THE KEYBOARD. MY WORKCOMPUTER DOESN'T ALLOW BLUETOOTH SO THIS WAS JUST WHAT I NEED BECAUSE IT CAME WITH A DONGLE FOR CONNECTION

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad protection for my equipment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard and easy to find at the store able to connect easily and super long battery life

    I would recommend this to a friend