Customer Ratings & Reviews

Need to have this especially if it’s for a teenager.

I got this for my headset which I return every two years. Geek Squad however is hit or miss. I brought a laptop my and they told me they replaced the motherboard and the hard drive on it. The motherboard was changed but I don’t have a hard drive…….. I have an SSD.

[Employee of bestbuy] This 2 year protection is great for gaming keyboards and mice, as it's normal to wear through non-mechanical devices within a year's time of heavy use.

As of right now I have had a great experience with their protection plan. Only down fall sometimes is the wait in line but other than that it's great. Get it for every electronic I buy, the one time I didn't I broke my screen and no geek squad to help me so if you can afford it buy it. Don't be stingy. You never know.

I haven't had to use it yet because product is brand new but I've used them in previous situations and they are quick to take care of the problem

This keyboard is a great size. Love the light effect and charging glasses for a long time.

My mouse died 7 months after purchase and I'd have had to deal with the manufacturer w/o the replacement warranty. I walked out with a new mouse. They didn't have the matching replacement so they gave me a full refund and I bought one on sale for less.

Can never buy anything without that geek squad protection plan!

I’ll always invest in getting insurance, you never know what might happen!

Just needed a cheap keyboard for our server PC. This definitely held up!

Best Buy's protection plans are affordable and easy to use.

I have felt very protected with this service! I had to take in my laptop a few times but felt like, because of their policy on device replacements, I didn't quite feel I got the service I needed until my third time. However, they always followed through on what they said they would do! So I am very happy with this protection.

The quality on this is beyond what I expected. It was easy to sync to it.

Definitely worth the purchase on any product. The Geek Squad protection is always worth it.

Was told that I could snap my keyboard in half *on accident* and no questions asked have it replaced. Haven’t had any issues returning damaged products at all and always been taken care of.

Always helps to have a back up protection. Definitely gives you a peace of mind, for if your items has an issue. I think of all the things I should have gotten a warranty for, but didn’t wanna pay a few bucks more for. Then ended up having to get a new one and pay the full price again. Always get a protection plan.

Haven’t needed to use it yet for this headset. But in the past when purchasing a $200 headset this service has been a godsend, in replacing the headset with an exact one right off the shelf for no additional cost! So worth it!

Make sure to have a warranty for your new product in case of unexpected problems.

We use these for our whole company, no problem and easy to pair!

I have not needed to use this, but I'm glad I have it if I need it.