Customer Ratings & Reviews

I am so happy I got the 2-Year Accidental Geek Squad Replacement. I have needed a repair on a headset I recently purchased and was so glad I had bought this product.

[Employee of bestbuy] Geek Squad Protection is awesome, its a much better protection plan than most other companies offer. Only thing better is just havjng Totaltech and getting the protection on everything automatically!

[Employee of bestbuy] Geek squad protection is a life saver and really adds value and a safe feeling when buying tech

[Employee of bestbuy] Great product and the best for being able to bring my expensive products in for repair

I always feel in good hands when I talk to a geek squad

Everything worked great, thank you for replacing my keyboard. It was a great warranty

I bought this for my western digital 1TB external drive. I don’t think anything would happen to it, but it’s nice to know I have the geek squad insurance, especially since it’s portable and something that will travel with me.

They replaced what was needed whenever I needed it

I have Geek Squad Protection on everything I purchase at Best Buy. Worth every penny to have piece of mind if any issues whatsoever with any product!

Very nice peace of mind knowing things I have purchased include this.

Is always a good idea to have protection on your product in case you need to replace your product. Thank you and keep up the good work.

I was able to get a replacement with no issues and the staff were very friendly and fast in resolving this.

Not that I needed it since everything I buy from you guys is top of the line. The service provided by the team is always spotless and right to the heart of the problem. Kudos!

Anyone that purchase any electronics should purchase this. It's worth it.

They were so friendly and nice. I cant believe how fast they were able to get more order after purchasing online for pickup!!!!!!!

Haven’t had to use my protection plan yet but I know from my past purchases it is definitely worth it, they (Best Buy) will fix/refund/exchange/ or just simply give you a brand new item of the same with no problem easy as could be!

I used my geek squad warranty on a tv that had issues. Although i was able to use it i they deducted 100 dollars off of what i originally paid. Did not make much sense on why but it is what it is.

Definitely recommend getting this service. They are knowledgeable and reliable ! It is also at a good price.

Definitely worth the money. Don't cheat yourself, treat yourself. 2 year accidental warranty replacement is the ONLY way to go. Seriously. do your self a favor. Its only a small % of your original purchase to get a brand new replacement if anything goes wrong with your item. Its a no brainer.

Worth every penny! My son's last headset quit charging 20 months after we purchased it. Two year protection plan covered the full value paid which could be applied to any model.