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Customer reviews

Rating 4.8 out of 5 stars with 6644 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 6,644 reviews
  • Rated 5 out of 5 stars

    Think Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it’s always smart to take out the extra warranty. Because it doesn’t cost much and you never know what can happen. A accident on your end or something else. Best Buy doesn’t make the stuff we purchase they just sell it. Plus they will always help you know matter what. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend this. I never purchase anything with out it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    aquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ntaapss jan games mu mbahmbah dan genesin and good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing plan best plan out of any company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad plans are the best thing going! You not only get the price of mind that your item will be covered if something happens but they also offer you the option of returning the item and getting something different. Amazing plan I buy it with every single purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the warranty on a set of computer speakers. I hope to never have to use it. For the price of both speakers and warranty, I would recommend Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is in good conditions I recommend it. If low on money this is a bet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use this yet, but they emailed me the terms, and assured me I will be able to redeem this even if I lose all paperwork. My mind is at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had any issues with using Best Buy's warranty to replace broken headphones! I would recommend buying the warranty everytime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent keyboard!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality keyboard! I’ve had it for a couple of years now with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squads there for ya!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know Geek squad will be there to replace or fix with lout any hesitation. No worries when it comes to buying nice expensive stuff not lasting.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These protection plans are awesome and worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good must have with purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At my location they are super nice and try to find you a replacement even if it is not available in their store, and they honor their warranty with no headache or fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired and Happy Best Buy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shade, my Geek Squad Technician provided the easy install in my home. He showed me how easy to set up was and answered any and all questions I had. Excellent service and I would highly recommend this service to anyone. Replacement service is outstanding investment for all Best Buy products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement or repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this to anyone. I have gotten my keyboard and mouse replaced before when I had water damage to them. We have had multiple consoles break from wear and tear and they have been replaced very quickly. This is worth every penny especially if the device it is covering is a bit pricey.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSPR!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I always get gsp r if offered. if I don’t like it within that period I just bring it back

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP R!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I always get gsp r if offered. if I don’t like it within that period I just bring it back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy's Geek squad replacement warranty is hands down the best there is. No hassles. No worries. The covered item is really replaced! Walk in the store with your broken item and leave with a replacement. It couldn't be easier.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    An easy way to make your products protected!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Protection on these items makes it super easy to just go into a Best Buy location and inquire about getting a replacement. It's quick and easy. The price is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a warranty for my headset but it reminds me that i still have the warranty, get the warranty if geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best part about purchasing a product from Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this age of high tech purchases, it is absolutely necessary to get this so that if your product falls after the 30 days of use, you can get it replaced and not have to rebuy it. It is a shame that you have rebuy the geek squad protection but when you purchase a several thousand dollar TV and it stops working, what are you gonna do if you do not have the protection and do not have the money for a new TV?

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for taking time to share this with us! We greatly appreciate your feedback and are thrilled that you love Geek Squad Protection! Please let us know if you have any questions or concerns that we can help out with.