Customer Ratings & Reviews

Loved the service and had great help from all the staff really appreciate it

Purchased the service just incase it is needed. So far product has been good and haven’t needed the service. Always safe to have it just in case.

One of my headsets got damaged. Luckily I had the geek squad replacement and was able to exchange the product for a brand new one. The only thing is when you get the new one you have to get the protection again it does not roll over. Still worth it though.

i’ve had lots of trouble with headsets in the past and figured getting the warranty was worth it this time.

Haven't used the plan yet, but it was for a gift and the transfer of the plan to the person I bought it for went well. The customer service representative on the phone quickly accessed the plan information, input the new owner information and explained an email would be sent to the new owner with all the necessary plan information. Only problem I have is that this shouldn't be necessary. The web site should have a way to enter the correct information for a plan when the purchase is a gift.

The geek squad protection saved me big time. Right before my two year period ended my previous headphones stopped working but thanks to the geek squad warranty I was able to get them replaced no questions asked. 10/10 would buy this with any purchases I make from now on

Good price for peace of mind. Definitely worth it.

Glad I had it for when my space key stopped working but even tho I had a year left on it I had to repurchase for the replacement keyboard.

Having a 2 year accidental geek squad replacement policy is great peace of mind. Although I never had to use this, it is great to know it is available if there is an issue.

I love Geek Squad! I always get great service and my computer is kept in a "tuned up" condition. Whenever I have a problem, it is easily solved by calling "Geek Squad". I consider my service one of the best investments I have made, and have renewed my service several times.

Hopefully I will not have to use it for my XBox product but if I do glad to have it.

This keyboard is great and I definitely appreciate all the added controls and keys that are present. super easy to set up and custom RGB Lighting. The pad is also very comfortable.

This keyboard is great and I definitely appreciate all the added controls and keys that are present. super easy to set up and custom RGB Lighting. The pad is also very comfortable.

Geek Squad is always helpful with whatever need i have.

Accidental Geek Squad Replacement This is just a must have when getting electronics for my children especially. It has saved my real money when I have to get a replacement because it item falls after "their normal wear and tear" on the item

My keyboard broke and this protection plan helped me get a new one with no hassle, just had to go to the store!

Great everyday keyboard mouse. Sleek and slim and does not get in the way. Very responsive. No backlight though, but I don't need it most of the time.

We are very tech savvy at home, so if I or hubby cant figure out, always able to get a straight answer from Geek Squad, even for value related repairs. Sometimes better to buy new

Sleek look. Buttons look good on them. Just the right size

We never needed this until it was almost expired but we did use it recently. They were very helpful in helping us out with my Son's gaming PC.