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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6589 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 6,589 reviews
  • Rated 5 out of 5 stars

    Always available!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very tech savvy at home, so if I or hubby cant figure out, always able to get a straight answer from Geek Squad, even for value related repairs. Sometimes better to buy new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have a warranty at a place you love and got to

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome SSD!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re in need for extra space, this is an absolutely phenomenal product to have. Quick transfer speeds and load up times. Was able to snatch it on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best Warranty you could ever have. Ive gone through these warranties when my stuff breaks. I will alwyas get a warranty As it has saved my life so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your funds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect your product and receive a replacement without worrying about your own pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect your product and receive a replacement without worrying about your own pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A title*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to work here. Its great i loved those guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are really good at fixing things. they do perfect job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement or repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this to anyone. I have gotten my keyboard and mouse replaced before when I had water damage to them. We have had multiple consoles break from wear and tear and they have been replaced very quickly. This is worth every penny especially if the device it is covering is a bit pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired and Happy Best Buy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shade, my Geek Squad Technician provided the easy install in my home. He showed me how easy to set up was and answered any and all questions I had. Excellent service and I would highly recommend this service to anyone. Replacement service is outstanding investment for all Best Buy products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amust have if you are a gamer. A replacement for your equipment that is faulty up to 2 years after purchase. No hassles

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Yup

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product… love it. It fits perfectly in my hand. Wow … what a mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to use a wireless keyboard and mouse for my desktop computer because I can sit on my couch instead of in front of the desk. This works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection, just in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to navigate warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used their warranty program before, I can gladly say that it was super simple to replace my broken product.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing would recommend getting this to any one of my friends great for covering your tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy getting the geek squad protection. We have a large family so we need alot of security. The kids are sometimes not that careful and having protection makes me feel soo much better. Thanks for always offering this type of service to your customers. It really helps alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memory installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained how to install the memory and it worked as expected. The agent was polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I could of used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to use the warranty because my product never broke but it makes me feel good that I could have replaced them through the moves I have made through out the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for your products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is a no brainer if you value your stuff. Whenever I’ve had to use it, I have gotten a replacement the same day without a problem.

    I would recommend this to a friend