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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6589 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 6,589 reviews
  • Rated 5 out of 5 stars

    Must have for your products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is a no brainer if you value your stuff. Whenever I’ve had to use it, I have gotten a replacement the same day without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Replacements, Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad Protection service many times before and it's much better than other Retailer's Protection Plans. It's saved me many times and the process is very simple. Love it. Get your items protection, you never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With such an expensive piece of hardware, a 2 year GS service is priceless. Totally worth buying if you use your products daily. It also gives you piece of mind. My brother just used his, and turned in his mouse and got a replacement the same day. Good service. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy...BEST Buy provides the goods...my lean to

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is awesome, its a much better protection plan than most other companies offer. Only thing better is just havjng Totaltech and getting the protection on everything automatically!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just think about the future of you are gonna have kids or pets that love to counter surf, it’s a good way of knowing they will replace it no questions asked. Anything can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP is the best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t gotten it yet but had the honor of using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed them. Hopefully never will. Haha!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These protection plans are awesome and worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have an extended warranty on hi tech items when you see so many ratings of 1 and 2's on name brand items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is supper helpful with my items I brought in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolves every problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had multiple issues with electronics and things that I’ve bought with Best Buy and everytime I go, geek squad always had a solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful service to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the wired mouse and the wired keyboard work beautifully. Prayerfully this insurance will only be needed in the background and not actually used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad way better than apple , at a better price, service, and personality, they repair fast and with out hassle , if you need a geek squad Best Buy is the number one , the price is right , everything is perfect, purchase from Best Buy add the insurance, and see for yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my headsets got damaged. Luckily I had the geek squad replacement and was able to exchange the product for a brand new one. The only thing is when you get the new one you have to get the protection again it does not roll over. Still worth it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very well when I needed it, can’t recommend this enough when it comes to electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service, great people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't buy anything without paying for this service. it's well worth every penny, and gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got you covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded hard drive in my Son's gaming PC. Also replaced a broke set of head phones. Definitely happy that we purchased this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guaranteed if anything were to happen to it they would replace it with a new one! Im glad i got the coverage incase of an unprecedented accident!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for any device you get. When you break down the price per day or even the idea of what it costs to replace a device in this similar situation it is a no brainer. The accidental part also really helps with kids.

    I would recommend this to a friend