Customer Ratings & Reviews

I haven't used the warranty for my computer mouse but its great to know that I'm covered. I have used the warranty for other items and I would say its a great value for the peace of mind and service they offer.

My hard drive crashed. Took it to Geek Squad as I have in the past and they were able to get it up and running in the time they specified. They are everything that they advertise and more. Highly trained professionals who care about their customers.

This keyboard is our 2nd replacement of the SAME keyboard. We love that it is a standard model. We like the click resistance, that it is backlit and the brightness is adjustable. We also wanted a corded one. This fits the bill totally. Just what we wanted!

[Employee of bestbuy] Really great service with Geek Squad, No problems so far. Highly recommend.

Best way to protect your product and receive a replacement without worrying about your own pocket.

Best way to protect your product and receive a replacement without worrying about your own pocket.

I’ve had to use the GSP a handful of times due to accidental damage. I’ve never had trouble warrantying an item, I’ve had to use it on controllers and mice over the years.

After a few months of use, I can say it's one of the best.

Recently bought. Great comfort very nice products.

If your mouse or keyboard doesn't work or its broken. You can get a replacement or get store credit to get something else! BEST WARRANTY EVER! Worth the money!

My son got this for xmas and he loves it. Hes been askint doens keyboard for his PS5 for a while. Its compatible and works good for COD

My son loves this keyboard, low clacking, works perfectly for him

Ended up going back to huntsman mini. Nice, not huge diff in keyboard but big price gap.

good product; works well.........................................

As a photographer, I use this product on a daily basis to store all of my RAW/JPEG format files. It's fast. Reliable. Never had an issue with it yet. Works for all of my storage needs. As long as you take care of it and don't bump, or drop it AND make sure you eject the device properly every time before unplugging.. you shouldn't have any issues with it!

i don't buy anything without paying for this service. it's well worth every penny, and gives me peace of mind.

Great gaming keyboard that my wife loves. We are a huge gaming family and needing a great keyboard is a must. Bonus is that we get geek squad protection on it as well.

I have replaced many items using the accident replacement service and I can't recommend it enough, especially if you are clumsy.

I love Geek Squad Replacement, it's the best program there is.

I love Geek Squad Replacement, it's the best program there is.