Customer Ratings & Reviews

Corded headphones are something that can have problems. This was a gift for someone whose last pair died prematurely. Sounded like good insurance to me. I myself buy such cheap headphones that it isn't worth it, but with these it was worth the few dollars.

Reliable for my PS5, still works great to this day

Great service! Went with a broken tv remote asked for a warranty exchange got sent the wrong one and has to go back to the store. when I went back and mentioned that the wrong remote was sent they replaced it themselves with one they had in store!

i’ve had a lot of things break on me, so i feel an assurance with this

Haven't had to use the protection, but glad it's there!

I always buy Geek Squad support when it is available depending on the item. It has come in handy a few times in getting a free replacement for and item that became defective.

This keyboard has made me the best of Fortnite love it

Worked very well when I needed it, can’t recommend this enough when it comes to electronics.

Love Geek Squad! I've had a few electronics replaced without any issue for not working. I buy from Best Buy specifically because they make returns simple and fully honor their warranty. Geek Squad reps installed my TV onto my fireplace and did an amazing job.

No complaints, very product, very happy with the item

I'm hard on keyboards -- type a lot, every day for my job. Love the keyboard and mouse - and love the 2 year replacement I got with it. I usually wear them out before the two years is up, so makes it easier to replace with an expensive keyboard.

[Employee of bestbuy] Really great service, will recommend to everyone. Very Cooperative.

I haven't used the warranty for my keyboard but its great to know that I'm covered. I have used the warranty for other items and I would say its a great value for the peace of mind and service they offer.

I know some people think warranty plans are a waste of money. I purchased a couple of items with warranty plans and I'm so glad I did. When they quit working, Best Buy replaced them without any problem.

Peace of mind at a great price. Cheap in comparison to replacing item outright should a failure occur. I do not regularly buy these sorts of add-on services, but I DO recommend them from Best Buy. It's a great deal and will give you total peace of mind.

Worth the investment. It has already helped us by being able to replace an item covered under this at no cost to us. I would gladly purchase this again.

Little bit expensive but worth it for expensive tech item

Best mouse and keyboard ive ever owned… but Flow can get twitchy. Probably works best if youre hardwired or if your devices are near enough to the wireless router.

My son loves this key board the key pressing some with an ease and great for gamers .

[Employee of bestbuy] Amazing keyboard with a strong magnetic arm rest. Super slick and satisfying design with tactile keys that make typing enjoyable.