Customer Ratings & Reviews

I love the Geed Squad . Everytime I call I receive excellent customer service and they are knowledgeable and helpful. It is worth every penny. A great Value. They installed and mounted all my tv's .

Recommended if you rage a lot or have children, protect your investments

Always liked Bestbuy insurance! Now it's changed to a yearly fee? Or is it the yearly fee and another charge for the Indians now?

Sometimes, buying accident protection just makes sense. This accident protection plan me at the very least buys me peace of mind.

Great service! Went with a broken tv remote asked for a warranty exchange got sent the wrong one and has to go back to the store. when I went back and mentioned that the wrong remote was sent they replaced it themselves with one they had in store!

Very nice wireless keyboard and mouse. It has very fast response time and smooth whiling using with my laptop.

I just recently got the geek swuad and they have come in real handy! It is a little pricey but i think in the long run if you have computers and electronics its money well spent!

Super friendly staff and very helpful definitely coming back for more stuff!

My son tries out a lot of different keyboards for his gaming computer and found this one to be a really good product

Corded headphones are something that can have problems. This was a gift for someone whose last pair died prematurely. Sounded like good insurance to me. I myself buy such cheap headphones that it isn't worth it, but with these it was worth the few dollars.

quick hook up and works great. The board is slightly larger and has easier keys to use than my last board. The mouse works fine

I buy the extended warranty in geek squad protection every chance I get. the assistance and help that I get that comes along with the protection is always worth the price even if it doesn't get used the ones I do use cover everything that I purchase it for so far

I'm hard on keyboards -- type a lot, every day for my job. Love the keyboard and mouse - and love the 2 year replacement I got with it. I usually wear them out before the two years is up, so makes it easier to replace with an expensive keyboard.

GOOD TO HAVE ACCIDENTAL GEEK SQUAD REPLACEMENT FOR SURE.

Love Geek Squad! I've had a few electronics replaced without any issue for not working. I buy from Best Buy specifically because they make returns simple and fully honor their warranty. Geek Squad reps installed my TV onto my fireplace and did an amazing job.

Honestly worth the money. Purchased an $80 gaming mouse almost a year ago and the mouse wheel started malfunctioning pretty badly. Took the mouse in and was able to swap it with a brand new one for only $14.99. Definitely worth it.

Protection plan is incredible! Will recommend for any one with purchase of new products

Peace of mind at a great price. Cheap in comparison to replacing item outright should a failure occur. I do not regularly buy these sorts of add-on services, but I DO recommend them from Best Buy. It's a great deal and will give you total peace of mind.

I know some people think warranty plans are a waste of money. I purchased a couple of items with warranty plans and I'm so glad I did. When they quit working, Best Buy replaced them without any problem.

Everything works perfectly now! You guys always do such a nice job. Thank you.