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Customer reviews

Rating 4.8 out of 5 stars with 6645 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 6,645 reviews
  • Rated 5 out of 5 stars

    The Replacement plan is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, the Replacement plan is simply too good of a deal to pass up. If something breaks or gets worn down, they’ll replace it or reimburse you no questions asked. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong with the extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with the additional extended warranty. I, unfortunately, have had to use the warranty in the past and it saved time and money to repair items and replace items. Well worth the extra investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind knowing our products are protected. Nice attention to detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returning was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard was a good keyboard was used alot so keyboard keys started to stick. Overall this product is good and highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shipt delivery driver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Shipt delivery driver delivered my Xbox harddrive to my door !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need to use it but I have in the past. Only warrantys that I will actually purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! Everytime my replacement is about to run out, I come in and upgrade and it saves a lot of money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Accident Prone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use this so i couldn't give you any info on the quality of service, but it's nice to have someone to complain to just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm geeking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad especially now that they do everything they can to make the line shorter and to make your weight shorter they got appointments you can cancel them you can reschedule it's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset great quality and good sound and a awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are an amazing value when you need them. Bring your faulty product in, get a gift card to replace the product with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance changed?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked Bestbuy insurance! Now it's changed to a yearly fee? Or is it the yearly fee and another charge for the Indians now?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for a reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes, buying accident protection just makes sense. This accident protection plan me at the very least buys me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used geek squad warranty before, great service on earbuds cutting out. Went into store swapped for new set, no issues with service warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection for the type cover for my Surface Go 2. Good value for the protection of the device against accidental damages. I have not had to use this to date, my prior experiences with the services by Geek Squad have been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to Have Just in Case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this option, gives me piece of mind, just in case Murphy's law decides to kick in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard and mouse went I to best buy to replace my keyboard and mouse they went to check and replace me a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad Has My Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans have saved me so many times. Sadly they vary in price, but for this device it was definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just In case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me it’s good for the in cases, but I’ve not had to use the service but a couple of times. Each time they solved the issue or I was refunded my money. I just like knowing it’s there in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been wanting this for a while so I got it and I love it and I would definitely tell others to get it.

    I would recommend this to a friend