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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6593 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 6,593 reviews
  • Rated 5 out of 5 stars

    GEEK W

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best when it comes to warranty’s. There no trick or extra step . You just show up say what’s wrong and they take care of you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Refund Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet. What's great about this is that if it fails on you. you can just get your money back on most purchases for in store credit to something else or an upgrade for something more expensive since covid has shot prices into the air. And if it dies on you 1 week after warranty you can curse yourself that you shoulda just replaced it and paid a few bucks more instead of a few 100$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection on HyperX Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me out even though I was early. I appreciate the gift card and I'm enjoying the new keyboard/headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but its nice insurance knowing that everything would be covered if anything went wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet. Everybody praises and says it's great. If you ever need to replace your product, Best Buy and Geek Squad are there!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best keyboard. Incredible quality.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great service with Geek Squad, No problems so far. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel more confident in buying products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use them yet but glad to know they are there to help if something happens. Also fairly priced for coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is the best in the business and i like it a lot because almost without question your product gets replaced or if they don't have it anymore you can get store credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Replacement plan is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, the Replacement plan is simply too good of a deal to pass up. If something breaks or gets worn down, they’ll replace it or reimburse you no questions asked. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product for a awesome price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the product. Not only is it a fantastic gift for Christmas it is a awesome product to enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife got this for me for Christmas made my whole weekend i was able to complete my PC setup with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm geeking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad especially now that they do everything they can to make the line shorter and to make your weight shorter they got appointments you can cancel them you can reschedule it's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must-have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad replacement plan is a must-have for any product. I have it for everything I buy and it has saved me countless times. I've had products with issues and I just took it to the store and got a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when you have problems with items you've purchased and or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much needed for the recipient it was good for the recipient the recipient liked that a warranty was added

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would suggest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad keyboard, I like it smooth and keys click with not much noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is always a good idea to have protection on your product in case you need to replace it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite the mouse. It definitely had a lot of customizations when it came to lights and came packed with good specs in terms of DPI and weight. I do wish it came with adjustable weights, as most modern mice have that option. This mouse lasted me two years, in the end I just returned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging mount I had for Xbox just stopped working one day and I took it back to bestbuy and they gave me a brand new one within minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic way to protect your devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is an awesome protection service for practically any device or item you can buy it for, they guarantee replacement at no cost if there’s ever damage. Geek squad protection has certainly saved me heartache plenty of times.

    I would recommend this to a friend