Customer Ratings & Reviews

Have not had to use this yet. Everybody praises and says it's great. If you ever need to replace your product, Best Buy and Geek Squad are there!

Dont know how effective it will be if i ever have an issue with my item but it wasn’t that much and could help me out at some point.

The service plan works great with best buy i would recommend.

Great service that I highly recommend. I have had with some headphones that I bought but with this service replacement was fast and easy. I would definitely recommend this service.

This is just a must have when getting electronics for my children especially. It has saved my real money when I have to get a replacement because it item falls after "their normal wear and tear" on the item

You definitely need this service in regards to a any type of appliance such as a portable ac or mouse. However you should also a manufacturer's warranty to get an actual repair technician to come to your place of residence.

[Employee of bestbuy] I’m very clumsy when it comes to handling things, especially expensive things. Geek squad always has my back when I make mistakes!!

Quite the mouse. It definitely had a lot of customizations when it came to lights and came packed with good specs in terms of DPI and weight. I do wish it came with adjustable weights, as most modern mice have that option. This mouse lasted me two years, in the end I just returned it.

I am very happy with my purchase! exceeded my expectations :)

The keyboard and mouse work like a dream, I like the big buttons on the keyboard I don't make as many mistakes now.

This is a MUST buy when you get headphones. It allows you to return them whenever in a two year window so you can upgrade if you want or just when you get bored of them you get your money back and get another pair.

Love the safety and security provided by accidental replacement coverage. Added this to my Razer Blackwidow keyboard since I hammer away on my keyboard for work and gaming. Hope I don't need it but appreciate the peace of mind if I do.

My personal favorite keyboard from Logitech. When you use the Logitech app it lets you customize the keys to your liking, and change colors to however you want them.

I mean, most accidental plans are worthless. At least through these guys you don't have to go through so much effort and work to get your product reviewed. It's not a bad price and they're pretty solid with their word.

The charging mount I had for Xbox just stopped working one day and I took it back to bestbuy and they gave me a brand new one within minutes

They’re quick to fix my problem or replace the product. Overall I’m very satisfied with my purchase and plan to use Best Buy for all my electronics.

After two broken headsets, I will never not buy coverage again! Geek squad is great just hoping I won’t have to use it ☺️

Geek Squad helped me out even though I was early. I appreciate the gift card and I'm enjoying the new keyboard/headphones

Definitely worth it. Accidents happen. Better to have it and not need it (hopefully), than to need it and not have it.

I buy gaming items for my teenage grandson. Something always stops working. I have saved hundreds of dollars buying the extra protection.