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Customer reviews

Rating 4.8 out of 5 stars with 6645 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 6,645 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed PC Monitor Very Quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shade, installed my new Dell Monitor very professionally and and showed me all the short cuts I am able to use. The system is great add on for my new Dell computer. I highly the Geek Squad service for any and all home installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say I always purchase the warranty. This had saved me so much money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get it for any electronics I buy that I’m not sure will last as long as they should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Till now I didn’t use it hopefully when needed will be without any issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, more like Peak Squad, for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If theres trouble, make that double, Geek Squad will help you until youre blasting off again....to do other things. idk theyre good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For headphones, it makes sense. I rarely buy the replacement insurance for anything else but it seems with these type of headphones, they are great but don't last. It paid off last time so we purchased the insurance on the new pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad accidental replacement rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    man this plan will save your butt for two years. after the manufacturer warranty ends, which is usually one year, this bad boy covers you for one more. AND you get the satisfaction of knowing your product is guaranteed to work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good keyboard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good simple keyboard. Good pricing. Not noisy keys so that's a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the 2-Year Accidental Geek Squad Replacement for all the gaming accessories that my son uses because accidents do happen, and it has come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this for headphones since i've had bad luck recently with them. Rep was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get insurance with the squad care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy on insurance I recommend everyone that buys a device from Best Buy to get the geek squad care package for two years. You never know when you need it during that time.Always get insurance with the squad care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Comfort-2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, I have NOT had to use the service as of yet, however; it is a comfort to know it's there should I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it for peace of mind, great to work with if you ever have an issue. We get the plans on all our bestbuy purchases

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Controller

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works great, I have no issues using the product with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to have protection put in place. I don't like things breaking

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love replacement protection man. Just perfect these days when stuff seems to just stop working after a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful to know that your product is protected for 2 years. This protection covers the mouse I purchased and to know that if something is not right that it can be replaced. I feel good knowing that I purchased this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year replacement warranty Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has it covered! Extends the original manufacturers warranty and covers things not covered by the manufacturers warranty. 2 Years is a good Idea things always seem to break after the original manufacturers warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when you have children. If it cannot be fixed, they will return money to you to buy a new product of your choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can live easy knowing I am covered by the best. I have no doubt if my product fails that it is covered by the best possible policy with the geek squad. They have never failed me in the 15 years that I’ve used them

    I would recommend this to a friend