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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6599 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 6,599 reviews
  • Rated 5 out of 5 stars

    The Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two keys on my keyboard stopped working properly and I returned it to Best Buy with the two year accidental Geek Squad replacement and was reimbursed promptly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty never surprises me how good it it. Great products an Warranty service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coverage. Wish it wasn’t one time use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty. Fully replaced my mouse I purchased that stopped working. Manufacturer would have replaced for free but would have taken 2 weeks. I went into a bestbuy store and replaced it same day. They only down side is once you use it you have to purchase another one. So it’s a one time use thing. My item was $90 so this would be more valuable on a very large purchase like TV or appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty cheap and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is cheap piece of mind when it comes to any kind of warranty, easy fast and convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this…..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this keyboard, its well made and the led lights are cool. Great buy!!! I would definitely recommend this for the gamer in your life!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection. nothing like piece of mind

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing services

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very clumsy when it comes to handling things, especially expensive things. Geek squad always has my back when I make mistakes!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get rest with your device being covered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for peace of mind. You never know with electronics. It's good to know bestbuy will be there. There no hassle warranty is worth the investment. Get a good night's rest knowing your device is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have NOT had to use this service, but it's a comfort knowing it's there should I ever need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and is working great so far. Would definitely say worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Will Take Care of You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power of the Geek Squad to the rescue! This is such a high quality service, you will not be disappointed, I never have been!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont think ill be using it but its always good to have a Plan B at a good orice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection n my devices. Whenever something breaks, Geek Squad has got my back with fixes or replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this protection when I make an electronic purchase from Best Buy and have never regretted it. It is easy to use and I never get push back from the Geek Squad. Love these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard for gaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 16 year old son during covid lockdown and I must say it's been holding up pretty well he beats the crap out of his things and this thing seems to be putting up with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason I shop at best buy is this great warranty. Devices these days aren't made to last very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spoke with Geek Squad and person very professional and resolved my issue wuickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard, lasted me years before I had to buy a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had a good experience with Best Buy warranties. They have saved me a ton of money, particularly on headphones over the years. The Best Buy app makes it easy to track my warranty dates as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BUY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, long battery life keyboard is perfect for a starter kit when playing on PC it works wonders easy to use I recommend

    I would recommend this to a friend