Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6646 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 6,646 reviews
  • Rated 5 out of 5 stars

    Geek squad helped with a virus on my nieces laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a big help when you need help with you're electronics, it's always good to carry protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grea t and very helpful everytime and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my Surround sound partially.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad stopped by to set up my surround sound. Unfortunately they could not set up two speakers due to the set up of my home. Bit they were very friendly and informative.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    cheaper then buying a new one

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] being able to protect your items is always nice who knows what will happen to it in a few years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People are great they definitely know what they are doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy warranty exchange

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty exchange was easy to handle with receipt or history of purchase. Upgraded to the newer model and paid the small price difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tends to be my back up wireless keyboard since it does not have all the bells and whistles i like. But works in a pinch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best, warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my warranty through Best buy cuz you can exchange them right there at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for big ticket items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bestbuy and their return/replacement/repair policy. I’ve had issues with other retailers but never with Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Key board

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This key board mouse combo was the perfect fit for an addition to my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ordered part and had fixed in no time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them come out to fix stove that was just coming off the warranty. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved my old reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at Best Buy Bronx Treminal Market were courteous, professional, and it took just 5 days to get it done. And the insurance allows plenty of time to bring in the laptop just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the safety and security of the Geek Squad Replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Great Services! Would definitely recommend Total Tech Membership if you buy regularly from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have for Any Tech Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Must Have for Any Tech Purchase! Don’t leave yourself in a position where you are forced to buy a replacement product. Get Best Buy’s Geek Squad Protection Plans and you will always have piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good to know that the expensive computer equipment I bought my grandson is protected by a good warranty… it also saved me money when I later purchased my washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great service. Would definitely recommend 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When It’s Time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only a matter of time after years of constant use when it will need to be repaired. If they can’t fix it, Best Buy provides a new one (must be equal in cost or more)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My seriously expensive headset I use for work broke and if I hadn’t had a geek squad warranty they wouldn’t have just replaced the headset on site. I would have had to send them somewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Keyboard

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best keyboard I’ve ever owned. I love tactile keyboards but havent really been able to get one this good from Corsair until now.

    I would recommend this to a friend