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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1306 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,306 reviews
  • Rated 5 out of 5 stars

    MacBook protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven't had to use it so far but if anything happens I prob will

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing we had this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our GoPro on an iffy tripod taking pictures in the Utah desert when a gust of wind blew it over and cracked the display glass. We were in and out of a Best Buy within 10 minutes with a brand new camera!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I had a great experience with everything highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth spending a little extra to have the protection when and if you need it. We have had positive experiences in the rare occasions we have had to use the protection on items but the service is always good and having this makes it so easy and no stress if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have it than not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On high-priced electronics I always purchase the protection. I have had good experiences in the past with Geek Squad when it comes to repairs and replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is why Best Buy is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service yet. But may just check in with the geek squad to say hello!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoPro 10 warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have piece of mind with a warranty that will fix your camera without sending it back to the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy employee was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was Really good quality . So easy to work don’t regret buying !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My camera stopped holding a charge and they gave me back my money I store credit. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for husband, he likes it alot, works well, easy to use and put together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan came in handy after my camera started to malfuction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel better if I break my device and need to get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope i won't need it but glad it's there. If you're already paying hundreds on a camera, an extra $50 isn't much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy personal help me out to choose the most adequate equipment and they suggest to get the protection plan, thank you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, ive never had an issue and always satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10 if you’re getting a electronic device camera or even GoPro, you always want to get a protection, anything could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as something i typically buy with large purchases. Practicality makes sense over all to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workers are fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there to help! They are fast and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are worth the money. Accidents happen!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV, perfect cinema image. the sound is very good, but it was perfect with a home theater.

    I would recommend this to a friend