Customer Ratings & Reviews

Geek Squad Staff Are Great & Knowledgeable About Best Buy Products

Great to have for piece of mind on the rare occasion I have something faulty or break geek squad is always hassle free on repairs and replacements.

Works great, I'm a disabled gamer and it worked perfectly

Easy just replace the controller no issues! Really fast as well.

Good protection works well easy to get the claims done

Destroyed my xbox one controller and they replaced it

This has helped me with my new purchase of a smart tv. When it broke down I easily got it replaced.

Good for if your purchase needs to be serviced, depending on the problem they will attempt to fix it in store or ship it out to get fixed.

I mostly use it for repairs and other similar issues, good service.

Got wired headphones for my child.. of course it didn't last for the price... Best buy replaced it no questions. Easy return process.

2-Year Accidental Geek Squad Replacement useful to have when braking it get it replacement

I love my PS5, so I love this controller. However, the stick drift has made this my 4 replacement in almost 2 years. I have sense upgraded to the Edge controller.

I get the protection plan for my devices all the time just so i can fell safe.

Staff was very helpful and the instructions were very simple.

Great work and customer service! Highly recommend this service!

I always get warranty with electronics. My son loves his games so warranty is a must for us. Definitely a huge help! They are quick and easy!

It’s a great and reliable warranty to her I recommend getting it

They have the best service. I love geek squad. No questions asked. They fix the issue

why wouldn't you purchase the warranty good for 2 years and for any reason no questions. The cost is worth the peace of mind

Very happy to have the geek squad on my side!! Makes me happy!