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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6607 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 6,607 reviews
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you not buy anything without a geek squad protection plan. It pays for itself in the long run.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 4 out of 5 stars

    If you not in a hurry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to utilize them on my sons switch already and they replaced the controllers without a problem, however, I had to wait in line for an hour to speak with a tech and then it took almost a week for his new controllers to arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love protecting all my purchases with geek squad if I ever have a problems they always wanna help it’s amazing service to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me find what i'm looking for & explain to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection offered by geek squad and Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one for the books. Nothing to complain. Overall, I'm happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very useful since kids don’t really take care of their stuff would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection. Helps protect purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always get the accidental geek squad replacement on all items. There are no questions asked if you're needing to return an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to know we have insurance on our items Love to know I can replace my items without having to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great option to feel comfortable if your product fails you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great option to feel comfortable if your product fails you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great option to feel comfortable if your product fails you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend anyone paying the extra money to get two years geek squad protect. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Was able to replace a item after damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad protection plan I get it with every purchase it’s well worth it and very affordable for what you get in return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A protection plan is a must have for any electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a wonderful job great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always taking care of the items I buy since today’s prices are high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very courteous very kind they are very good and very professional I enjoy the service and you're definitely use it again

    I would recommend this to a friend