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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6608 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 6,608 reviews
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have. My original controller came with a defect so didn’t want to take a chance with this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am g he so grateful fir the Geek Squad service! I have setting up new computers. I love that they do all the work for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart wait to keep my mind at ease knowing that if anything happens to my product I can always return it and get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Product breaks and I got same day replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same day replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Product breaks and I got same day replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Product breaks and I got same day replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and have used used it already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gives me good piece of mind. Much easier to just deal with best buy than all the Bs to go through the maker of productt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what can you say, if you have kids or pets make sure you have insurance and geek squad will have your back 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small Kids, Husband, unruly god children? Add protection to everything you purchase! Life and pocket saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Item And Game. Highly Recommend For Gamers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful people extremely knowledgeable/ informal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty. Best Buy is really good about exchanging the product if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1000% worth the money on any product in case of any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with a warranty especially for 2 years, I’m not using GameStop anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to be able to add this to my purchase! Nice to know I can just go in the store and pick up a new item if mine gets damaged!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a great deal wish I could get this again

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice to have

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Nice to uave just in case of issues in the future .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase for wired controllers and headsets as most controllers won't last 2 years and usually wired headsets also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the accidental geek squad replacement. This way I never have a problem.

    I would recommend this to a friend