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Customer reviews

Rating 4.8 out of 5 stars with 6472 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 6,472 reviews
  • Rated 5 out of 5 stars

    Protect ya tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure to back my products up and it’s even easier as a total tech rewards member

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and very good at their job great work and everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement plan well worth wait to be shipped if it’s not available @ store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything happens to your item the would replace for a new one without questioning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money for things like headsets/controllers. They never last through the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as I have warranty on my items, they always fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this for anything that you might think you need it for. Usually it’s a good option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product would recommend to everyone I know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and understand and it wasn't forced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Elite Series 2 controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the return protection for my series 2 elite. When you bring the controller in for return it is super simple however this service is deemed fulfilled and if you would like protection on your new controller you must repurchase the protection.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Buy the Geek Squad Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always. Always. Always. Buy the geek squad protection. I can't stress this enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement of multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers replacement with no questions asked. 100% recommended for any expensive purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan because you never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan because you never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It came in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the return with the help of this, worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they have warranty we need these due to the controllers alwaya breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they have warranty we need these due to the controllers alwaya breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this service for new xbox controller. Boyfriend is an avid player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems returning things that have failed. Either get store credit or exchange easily in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and easy service while using geek squad. Haven’t had one issue with them.

    I would recommend this to a friend