Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6486 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 6,486 reviews
  • Rated 4 out of 5 stars

    GeekSquad reliability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty I get for my tech is always replaceable which is good and lasts for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting it just in case something goes wrong with my product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It could be better.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish there was a way to get another plan once it expires. I would like to keep protecting my tv and joy con.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know it’s protected in the event of malfunctioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hdh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a different brand failed..... hands down the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Haven't used yet but makes owning joycons safer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your self

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me a lot to replaced my product and they very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a warranty not much else to it honestly…………..

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Get the geek squad protection!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are newer controllers out there with some updated sticks but I couldn’t resist the color, simple and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy your awesome and we customers appreciate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy have the great ideas and great prices I stay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope this works and it isn’t a scam or a nythjng..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have fir any controller purchase, helps if you have usdues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind One advantage of buying with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plans...they always come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wattanty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definently get the warranty just in case something breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use it yet.............,.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave your devices unprotected. Get the Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave your devices unprotected. Get the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting a warranty is a good decision

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind at a great price to protect your purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is always great at best buy. It is worth to buy the warranty plan for a couple of years.

    I would recommend this to a friend