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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6488 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 6,488 reviews
  • Rated 3 out of 5 stars

    Xbox elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The a button was sticky straight out of the box, and the left bumper doesnt register sometimes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend always adding this on to your purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Service But….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned a PS 5 controller with no issues. Was told that the Geek Squad warranty would transfer to the new controller. It did not. Once the warranty is used it evidently is cancelled. Which is fine had I known. Now I have to try to purchase another warranty but the exchanges item doesn’t show up??

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When u have kids around i think its best to grab this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are really efficient and fast to put up stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for accident replacements. If you purchased..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had any accidents yet to actually rate the warranty yet but it was kind of expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2-Year Accidental Geek Squad Replacement was good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must. Just hope it’s worth the money when needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Early stick drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! However I have come to find out that the purple ps5 controller specifically gets stick drift much sooner and more aggressively than the other color varients.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    couldnt hurt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't needed to use it yet but always a good idea

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They always help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why wouldn’t you get insurance for something valuable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing a warranty for some items provides a piece of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced this item for me and I love it so much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know quite yet have not had to use it for our controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value add!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a value add for the gaming chaos that happens with kids!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me figure out which plan was best!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't want this. it was added in without my approval.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have jic something goes wrong easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yeah. Nice job BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk what to say. It’s a good warranty. Thanks Best Buy

    I would recommend this to a friend