Customer Ratings & Reviews

2-Year Accidental Geek Squad Replacement protection plan

I hope I never have to use the geek squad. I'm hoping that the quality of my item that I purchased will be good.

Great product and I will definitely recommend to other people

Great thing to have on your expensive equipment !

Purchased warrantee for a game controller for my pc.

good coverage and at decent price. alway a good idea to get.

Had a 2 year warranty, went in on the date of 2 years for them to have trouble for an hour and a half just to tell me they can’t do it because it’s “expired”. Last time I checked, 6/6/23 to 6/6/25 is 2 years. So keep this in mind next time you try to get a plan here

Its good to replace item, but i must pay for the insurance after i use it. Isn't that what insurance is for?

I love Best Buy and their warranties, and that’s the only reason this got a 3 without the warranty it would be a 1. The controller is always having issues. Not connecting B or A button sticking and not working

Love it love it Love it love it Love it love it!!!

I've had to use this a few times. The only thing is that it cant be transferred to the replacement part

One of the buttons stopped working two weeks in after replacement

You know it’s nice and alll. But you tell me!!!!!!

I have purchased from best buy and have had no problems. Now when they have there sales there not really a sale. See when they lower there price they raise the price of the exendand warranty. Once the price goes back the extended warranty goes back down..not really a sale

Depend what you buy is good. But for Microsoft controls is kinda not worth it. Cuz every time that I change the control I have to keep buying it. 1st time charge me like $10 something 2nd time $19.99. So not happy with the product

Trash. Not impressed at all with this. Not worth the money

They honor this without a question but it is a one time use product. I had to use it after one month (grandkids) and then had to buy it again. THAT part wasn't explained to me when they sold it to me.

PS5 controller. They didn’t cover entire price, didn’t offer repair, and made me drive 25 minutes to another store. Worse deal ever, don’t fall for this scam

It's really up to you, as to whether or not, it's worth the cost of the plan or needing to replace the object in case of accident. For my TV it was worth it. For my waffle maker it wasn't. It's a personal decision.

Kind of pricey, but absolutely needed on expensive controller I bought, the Xbox Elite Controller v2. Anything that is mechanical in nature and used heavily, I recommend getting the warranty.