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Customer reviews

Rating 4.8 out of 5 stars with 6540 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 6,540 reviews
  • Rated 5 out of 5 stars

    It’s like life insurance for your electronics!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never invested in geek squad protection until I was advised that controllers were covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to do a return its so easy everyone was very nice just found another one and went to the front that easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth. Great help, answered all my questions.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    BEST PROTECTION PLAN YOU CAN BUY!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it, it won’t disappoint, fast easy to resolve my issues/problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem getting anything repaired or replaced if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot stress how much this comes in handy. Super easy to exchange my broken item for a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad Service just incase I needed it but so far I haven't had to use it. I think it is a awesome service to have, I know someone that has used it personally and they love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection really saved me from buying another controller full priced. Better to have it and not need it and need and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally like the geek squad protection plans. I don't have to use many. But nice to have when something goes wrong. Then don't have to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO QUICK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted several TV's and did it quick and helped me while I could cook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured since its an electronic device why not get the 2 year protection plan so if it breaks or acts up I can exchange it whenever I need a new one..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely will come in use with the numerous products I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get connected to any geek squad member. They know any equipment to fix and handle .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never lets you down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge fan of the Geek squad. I definitely recommend utilizing their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranted without any hassle. Make sure you have all accessories when you return your item for replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad protection! I love them if there is any problem I can bring the item in and get it taken care of without a hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the item, geek squad protection could save you a lot of cash. My son's over the ear gaming head set stopped working in one ear, we received a better model at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have the protection for my electronics just incase something happens. They have always been loyal to replacements if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have an extended warranty in case something happens, it’s a great protection to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful when I contact them. I recommend using them when purchasing electronics.

    I would recommend this to a friend