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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6379 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 6,379 reviews
  • Rated 5 out of 5 stars

    Always use protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong protecting your high end electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is alway fast, efficient, and friendly. Makes me want to come back agian for all my electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is always grateful to have a back up plan and protection plans is the best way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staff were helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. I had to replace an elliptical and the process was easy and staff were helpful.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Destroyed my xbox one controller and they replaced it no questions asked.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves it. Especially since she has braces. Easy for her to flaws with the water flaws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, lightweight, buttons instead of back paddles. Definitely worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free state of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always recommended this for anyone that has kids, visitors or visitors with kids because accidents do happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured since its an electronic device why not get the 2 year protection plan so if it breaks or acts up I can exchange it whenever I need a new one..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it for any issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to get it. As controllers now a days been pretty crappy made. Thumb sticks get loose and worn. Start to drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have this since the controller I bought it for gets stuck drift often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-have for teens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for all my teen's products and it has been a lifesaver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally like the geek squad protection plans. I don't have to use many. But nice to have when something goes wrong. Then don't have to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this product yet, but it has worked great in the past

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Part of the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son's 3rd XBox "Elite" controller. The other two stopped working making the $60 protection plan not only necessary but also basically part of the "cost" of the controller. Hopefully, the 3rd time's the charm!?! When an item is still under warranty, you shouldn't have to buy a new protection plan when the item is replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved me from worrying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is when buying protection services for my devices. Definitely the best services from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this coverage. We always get this..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this on All your products!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you not love Geek Squads product replacement plan. I mean, you NEED to get this on all your products that you buy from Best Buy. I don’t care if you’re buying a 1500$ 4k tv and the plan cost 300$ extra. BUY IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for my controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cheap warranty and I know they got my back if anything were to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a replacement plan is always great. The Geek Squad people have always been great if I have had an issue.

    I would recommend this to a friend