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2-Year Accidental Geek Squad Protection

SKU: 6627775
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About This Item

Make sure to protect your new gaming accessory. Geek Squad Protection enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly. If your gaming accessory fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.
  • General
    • Brand: Geek Squad®
    • Product Name: 2-Year Accidental Geek Squad Protection
  • Other
    • Plan Type: GSP
    • UPC: 400066277758

Make sure to protect your new gaming accessory. Geek Squad Protection enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly. If your gaming accessory fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.

  • If you accidentally damage your gaming accessory while handling it, no need to worry, it's on us: Enjoy peace of mind knowing that you're covered if the unexpected happens.
  • Your product isn't working? Don't worry.: To get help, just bring your product into a Best Buy store. For any covered issue, we’ll repair your product, get you a replacement (if the product is available) or issue you a store credit or gift card up to the original purchase price, including taxes.
  • If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the gaming accessory was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.
  • No out-of-pocket costs for parts or labor: We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
  • If your gaming accessory won’t turn on because of a power surge, count on us to make it right: You’re covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
  • You can transfer your Geek Squad Protection: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.-9 p.m. CT) to transfer.
  • When something goes wrong, we're always here to help: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.-9 p.m. CT) to ask questions about your plan.
Disclaimers
  • These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
  • Federal Warranty Service Corporation is the Obligor and Administrator of this Plan in all states except in Florida, where the Obligor and Administrator is United Service Protection, Inc., and in Oklahoma, where the Obligor and Administrator is Assurant Service Protection, Inc.
  • TERMS AND CONDITIONS URL: ( https://www.bestbuy.com/services/plans/termsconditions) terms and conditions

Q: Does this plan cover issues not covered by the manufacturer's warranty?

A: This plan will provide a replacement or reimbursement for covered issues that your manufacturer's warranty does not.

Q: What is the plan's term length?

A: The plan's term length is 24 months.

Q: Why should I consider getting this plan?

A: This plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly.

Q: What happens if the gaming accessory stops working?

A: With Geek Squad® Product Replacement, you will receive a replacement or be reimbursed if your gaming accessory stops working.

Q: How do I get a replacement controller with my warranty

A: It’s super easy. If you bought the warranty, simply return the controller and they give you a new one. I’ve had to do it twice for controllers. My son is hard on them. I simply swap it out, and ALWAYS pay for the warranty again.

Q: If my dog happens to chew my controller up will it be covered?

A: Basically, so long as you can physically bring the item back in store, even in pieces, they should very well replace it.

Q: Does it have to be the same color controller?

A: No, I exchanged my white controller for the sterling silver one no problem.

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Reviews

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Geek Squad

    Basically, it covers stuff that the manufacturer's warranty doesn't, like accidental damage from handling – think drops and spills. If your device breaks down due to normal wear and tear or a mechanical or electrical failure, they'll fix it. If they can't fix it, they'll replace it or give you your money back. Some downsides are that it costs extra, and you have to take the item to a Best Buy store or mail it in for repairs. Also, it doesn't cover everything, like lost or stolen items. But if you're clumsy or worried about accidents, it can give you peace of mind.

    This review is from 2-Year Accidental Geek Squad Protection

    Posted by AmberH

  • Rated 5 out of 5 stars

    Worthy it

    First time I used it for my Turtlebeach Stealth Ultra controller. Used it for a year, had aome problems with it, then I just went there with the controller and its accessories, then told them about the problem I had, they were pretty nice and just swapped it for me, just went on the shelf and got another one, pretty easy.

    This review is from 2-Year Accidental Geek Squad Protection

    Posted by Luis

  • Rated 5 out of 5 stars

    It's worth it

    Always get the best buy warranty. It's worth it and they're easy to deal with

    This review is from 2-Year Accidental Geek Squad Protection

    Posted by JOHNV

  • Rated 5 out of 5 stars

    Worth it

    The best buy warranty is always worth it. Super easy to deal with

    This review is from 2-Year Accidental Geek Squad Protection

    Posted by JOHNV

  • Rated 5 out of 5 stars

    Ghost Cipher controller on Fleek

    My fiancé bought my special edition Xbox one controller From this app. Staying away frequently I rarely get to play my Xbox so when I came home to find out that she had purchased me a new controller, I was stoked the controller that she purchased me is a ghost cipher special edition in the model is sleek and shiny, and I was ecstatic. We would definitely continue shopping at Best Buy.

    This review is from 2-Year Accidental Geek Squad Protection

    Posted by AshleyS

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