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Customer reviews

Rating 4.8 out of 5 stars with 6541 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 6,541 reviews
  • Rated 5 out of 5 stars

    Exchanged my controller with stick drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast went up to the checkout as i was instructed by one of the employees and got everything done up there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this protection. Specially, for the kids gaming controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the insurance that best but provided for the items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this so we got it and it was the best desicion we made because he can change the parts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had good experiences. Whether it be getting items repaired or replaced is always fast and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchange experience was extremely easy and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is the best warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Best Buy Geek Squad Service. I buy things at Best Buy versus other stores just for the warranty Best Buy offers. I haven’t found a store with a better warranty on their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, fast and easy. Buy this with all my purchases

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says, the replacement cost seems a little too much for what it offers, apple care or Samsung care might be a better option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr z

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bby now has an even better warranty plans that wallys and i would never purchase any item with out the safety of a good strong warranty like bbys that stand behind their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome, everytime I go to bestbuy and I have an issue Geek squad is there to help me out always, amazing customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent costumer service , I exchanged an Item and the person that help me out it was so professional

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Destroyed my xbox one controller and they replaced it no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically gets you a 2 year return policy - definitely recommend on all products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision. Easy setup. Price was good. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is worth the price of the cost get a brand new one if yours stops working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent check my tv,and do the necessary for the replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan is a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to protect my Nintendo Switch Pro Controller. The Geek Squad has always been fair in the past and I see no reason to go without protection should there be a warranty issue or accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Having so much fun with my control and absolutely love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product service coverage. Have used before for some other rhings and had no issues of anythijg needing to b fixed or replaced.

    I would recommend this to a friend