Customer Ratings & Reviews

The protection plan was exactly as advertised. I brought my product back and they gave me a new one. No hassle.

Amazing work doc, it didn’t lag any more and we stopped drifting apart

Good service to have incase your having problema with your electronics

Great thing to have just in case of a bad day. love the service

I bought this for my dad for christmas. He loved it! Says its much better than his last gaming keyboard

Comfortable and really liked the color. Cant complain like the new design.

good quality keyboard with responsive inputs and feel

Awesome warranty! Best Buy honors it with almost no questions asked. They just need to know why you’re returning it but they aren’t going to deny your return. It has gotten more expensive over the years but it is still worth it for some items that are known to fail such as gaming headsets and controllers.

Service was excellent, prompt and courteous.Unfortunately, the issue couldn’t be resolved so I received new item of comparable value.

I recently purchased an Xbox One controller, and I couldn't be happier with my decision. The controller fits comfortably in my hands, making long gaming sessions a breeze. The buttons are responsive and provide excellent feedback, enhancing my overall gaming experience. The build quality is solid, and it feels durable enough to withstand intense gameplay. Additionally, the wireless connectivity is seamless, with no noticeable lag. Overall, this controller has significantly improved my gaming experience, and I highly recommend it to any serious gamer!

I've been buying this because it honestly helps a lot, I recommend 100%.

Much better than the standard protection services received elsewhere.

Works great, no issues. Highly recommend for as advertised product

Excellent !!! My grandson uses it everyday since he received it from Santa!

Geek squad is always worth the added money for their services

Always always get Geek Squad with whatever you buy from Best Buy especially if it something like a game console or something that can break easily. You can get that product replaced say if you rage quit or you accidentally drop the item you can get it replaced with little charge or even replaced for free

Great for my setup had no problem with it love the quality

This also comes with your Best buy protection plan and The geek squad are great especially Daniel from Tracy he was so sweet and so nice and he was very helpful

It has relatively good repsonse time and easy to just plug and go.

The protection plan is always a yes. It’s a life saver.