Customer Ratings & Reviews

I LOVE the replacement policy! My grandson had a game controller that went out a year after purchase. Instead of sending it back to Microsoft, I took it to Best Buy and they replaced it! I won't buy electronics without this policy. It's well worth the money

Works like intended protection for my product great.

This is a great thing to have on any device you can put it on. Love the ease and how fast they resolve any issue with a covered item. I am a gamer and have my contyrollers and headset covered, has helped save me so much money and even time as well. Amazing coverage.

The warranty is worth every penny. I bought a pair of ear buds for my husband and just a month after, he dropped one and when he found it, it had been run over in the parking lot. The warranty replaced them with a brand new set.

I would trust Geek Squad with my life, they always come through

Amazing service always I love Best Buy and there services.

Amazing service super friendly people enjoyed there help.

Helped a lot, been with them a good amount of times and they fixed it amazingly

Definitely recommend geek squad in case you have any issues with your computer that you just don’t understand yourself. I’ve had plenty to where I needed help so geek squad is always there for you.

Get protection get protection its worth it get it bro

Replaced my PS5 controller because of drift. Easy exchange a must get

I had some technical issues with my console. I called Geek Squad and I can comfortably say I’ve never had better service!

I never buy an electronic without a replacement warranty. With kids that are now teenagers, you have no idea how many times this came in handy there for saving me from having to replace them out of my own pocket.

Very great customer service very respectful I recommend This year protection plan

Was great! Recommend the warranty! Had stick lag about two weeks later.

Geek Squad has been really good for me, offering great support.

I have three incredibly active cats who positively delight in knocking things out of my hands and off of any flat surface that strikes their fancy. If they decide to target my new Switch, I'll be able to get it fixed.

An excellent service. I always renew the guarantee. I feel secure with all the electronic products that I buy in Best Buy. Thanks Best Buy.

I didn't realize that I had actually bought it, until I went to exchange an XBox controller I had purchased months prior, and it ended up being a lifesaver, as I was able to replace the controller no problem, and repurchase the protection on the new device, for a lesser cost.

I haven't had to use this yet, but Geek Squad has been wonderful with my other purchases/warranties so I trust there will be no issues with this.