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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6628 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 6,628 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and amazing customer support when I needed my controller fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the house and the warranty perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints from the Gamers! Basically, so far, so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't skip out on this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love the Geek Squad Accidental Protection. Could not recommend it enough. Very much worth the value for the accidental protection offered. Pays for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it chops up anything you put in there on the quickenss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection plans on everything , technology is not perfect and these plans have saved me thousands on replacements etc. most of the time it’s just a quick swap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to exchange Xbox controller due to stick drift. This was easily done at the desk and we were satisfied with the service. Easily worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly for my use, recomen to buy the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for what they provide, especially for accidental replacement. Very important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always available for HELP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a smart idea to have a geek squad replacement policy in place since one never knows when you will need help! It is well worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is so cool love the purchase peace of mind with the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these plans when I buy a device that has a bad history of reliability. I usually don’t buy them but they pay off for expensive devices that tend to be unreliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get with any product you purchase. If you use portable equipment this is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan out there hands down. Terri words for you, get it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended guarantee and when I needed to used it’s work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase electronics not only is the component important but the protection plan is as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixes everything quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only buying electronics in Best Buy from now on best support/ products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value especially for heavy use devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have. Best Buy has the best exchange policy when you buy their protection. If it breaks and the item is in stock, you walk out with a new unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage for xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 2 year protection so really worth it as technology has its tech issues

    I would recommend this to a friend