Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6544 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 6,544 reviews
  • Rated 5 out of 5 stars

    Best protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan covers what the manufacturer does not especially if over the warranty period. This is the best protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection first

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a protection plan for my electronics! Best to be on the safe side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the additional warranty on PlayStation 5 controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me a lot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, 5 min and my ps5 controllers are resolved, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 outta 10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. No hassle. Quick service. Would get woth any tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for any electronics that you want to have a warranty on because if it breaks boom just bring to a Best Buy store and boom they take care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always works well with me on exchanges or returns!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works great! Customer service always has no issue with broken items! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues with returns or exchanges

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works great! Customer service always has no issue with broken items! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to replace a PS4 controller that had bad controller drift. Very easy to swap out with customer service. Definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever made

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever did. If you have kids DO THIS!!! You will not be sorry. Pays for its self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me to replace my device when it stopped working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD has your back, especially when your tech device isn't performing. Just call them and they will do the test.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad protection is always worth the price. Always fixes any issue you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good warranty for these Xbox controllers that don’t live long!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting your investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting your investment easy to replace your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There always there to help me replace or fix my items that are electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth paying the extra cash for warranty. Great not having to worry about paying full price if a product starts to have defects..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fails in many departments, just not warranties.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use but I’ve seen it be used before, it’s reliable and good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Idk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides the best customer service so always get their protection plans.

    I would recommend this to a friend