Customer Ratings & Reviews

Great buy, I have used before and they replaced it when broken.

Having the protection is the way to go. If there is ever a problem, just return it to the store and they will help you the best they can.

Having the protection is the way to go. If there is ever a problem, just return it to the store and they will help you the best they can.

Haven’t had to use as of yet but I’ll add more if there is a problem. Nice thing about BestBuy is you know they will honor the item.

I would highly recommend anyone paying the extra money to get two years geek squad protect. Well worth the money!

Thse warranties are worth rhe peice would highly recommend them they will take back whatever doesnt work and give you a new one

It’s nice to know we have insurance on our items Love to know I can replace my items without having to worry

Best insurance plan easy to fix product I return to the store and I get a new one

love it so much i dont know wha ti would do wtihojt it but yeah

[Employee of bestbuy] Always get the geek squad protection, makes life more safe.

Had to utilize them on my sons switch already and they replaced the controllers without a problem, however, I had to wait in line for an hour to speak with a tech and then it took almost a week for his new controllers to arrive.

Always impressed by the Greek Squad service. Thanks

Geek squad are the perfect answer for those of us who mechanically inclined . They are always more than helpful to assist in any way

Never Had Issues With Getting Help With Anything...Never Turned Away

Great service! Always helpful , and deliveries arrive pretty quick

Highly recommend getting geek squad just in case you break the item you purchased

Peace of mind knowing Best Buy has your back if something happens

Gave only an option for a base 4 year plan which is ok for a big purcgase like this

Easy to return and easy to work wirhvery nice people

Haven’t had to use it yet but Best Buy always stands behind there products, always get the protection plan!