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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6558 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 6,558 reviews
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy and no question asked replacement. Kids love that

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Ps5 controller

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the ps5 controller and I love the purple galaxy color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have and have an ease of mind always easy to exchange products

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for sharing this with us! I completely agree! It's important to have peace of mind with your product, in case something happens. Please let us know if there’s anything else we can help you out with!

  • Rated 5 out of 5 stars

    Protection insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always invest in insurance on products for myself and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE the Extra Warranty!! Good for Games plus more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for my sons controller, with kids its's always great to have xtra warranty!! love Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is the best choice I could make I always brake stuff and they are here to fix it love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it with my Xbox controller only had to use it once no problems I’d recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price to have my special belongings protected just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get enough of this and will refer this to a friend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is extremely knowledgeable in all products. Ask them any question and they should have an answer for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this for sure!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Glad to know my reasonably priced purchase is covered in case anything happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t remember what in the blue hell I got a geek squad protection for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They always take care of it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I gave my cords covered because anything I’d possible with hardline connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always came through for me when I needed it the most. I buy these plans on all my major purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting some warranty on any product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always nice to have. Especially some

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always nice to have. Especially something is easily broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom, she loves it. Uses it all tve time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always impress with the customer service experience provided by tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a amazing job fixing or replacing your products always get 2 years minimum on all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Very good, so much good and perfect. I love this item

    I would recommend this to a friend