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Customer reviews

Rating 4.8 out of 5 stars with 6560 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 6,560 reviews
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great services everyone there is very knowledgeable and always willing to help out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hell Yeah Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Team. Very awesome group of geeks who can fix anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving on investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you upgrade to total tech you’ll save a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s a must have if you are a gamer I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS COMES THROUGH. WARRANTY IS ONE OF A KIND HERE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great…………………………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do yourself a favor and purchase the plan. It’ll save you a lot of headaches and money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad accidental replacement program has been very good with past products that needed attention. this should be the same results if needed. geek squad is very good at repairing or replacing as needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Elite Series 2 controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the return protection for my series 2 elite. When you bring the controller in for return it is super simple however this service is deemed fulfilled and if you would like protection on your new controller you must repurchase the protection.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having protection and it comes with my Best Buy total tach

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection, is totally hassle free, they stand behind it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always nice to have some type of insurance, hopefully I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always like to have the protection plan on my eligible purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money for things like headsets/controllers. They never last through the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If want a real but real guarantee this is your best option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as I have warranty on my items, they always fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this warrantee to everyone they replace your item or fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect ya tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure to back my products up and it’s even easier as a total tech rewards member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this for anything that you might think you need it for. Usually it’s a good option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems returning things that have failed. Either get store credit or exchange easily in store.

    I would recommend this to a friend