Customer Ratings & Reviews

Accidents happen, and this plan makes sure you’re covered. Super easy process, no stress if something breaks. For the price, it’s a great investment in protecting your tech!

I purchased this protection for my son’s SCUF gaming controller since we always seemed to have drift problems with his previous Xbox controllers after the 1 year warranty expired. I’ve had to use this protection with his previous elite controllers and the exchange is flawless.

Love the convenience of knowing they will fix my products

The 2 year warranty in my opinion is a must especially if its a big ticket item. I have use their warranty exchange before and they do a great job. My experience my niece had accidentally snapped my headset earcup i took the item in for the warranty exchange the team was great and easy to talk with i had brought the item in its original box and everything it comes with I was able to get the same model or get store credit for a different headset i got new set and paid to renew the warranty for another 2 years

Unmatched. Just buy it and don't think about it. I only buy my electronics from best-buy simply for the warranty.

Bought for my gamer son. He has been thru many headsets and he says a lot of them hurt. I loves the sound quality of these and they are actually comfortable for his head. They appear to have noise cancelling ability. Bought the protection plan just in case. So far 10/10

I haven't had to use this yet, but Geek Squad has been wonderful with my other purchases/warranties so I trust there will be no issues with this.

Fabulous. Has helped a lot with gaming controllers.

Great service when needed when facing issues with my products

I will always recommend getting protection for any of your everyday use items

I’ve had help from geek squad many times. They’re always very helpful, polite, and efficient. I’ve gotten my laptop, cameras, phones, etc fixed with them and always leave satisfied with their services

Easy to add to cart, and automatic replacement of product

An excellent service. I always renew the guarantee. I feel secure with all the electronic products that I buy in Best Buy. Thanks Best Buy.

Always reassuring when you can get coverage on items you buy. Good price!

I love the controller. The software support and customization are awesome. The profiles are amazing and switching between them is great and being able to use the adaptive triggers and switch the trigger stops are great. If you play on the PS5 a good amount and play a variety of games, I’d recommend it. Sure the battery does suck, but it’s an easy workaround, and it charges quick

Worth it! Children, freak accidents, and malfunction happens!

Has been very good and the lights work great. Not loud either

Came in handy a few times. The boys do good work for sure.

Despite taking longer than expected, Geek Squad held to their satisfaction commitment. They were unable to repair my laptop and made sure my replacement was to my satisfaction.

Good protection services. Would recommend for any purchases