Customer Ratings & Reviews

We bought the Turtle Beach Stealth 600 Xbox headset for my son. After two months, the mic quit. We invoked the Geek Squad plan. Four months later, headset number two gave up the ghost. We're now on headset number three, about two months in. Both headsets had microphone failure. The headphones themselves were flawless -- great for music and such, but if your friends can't hear you, what good are they. Thankfully I was able to get the headsets replaced quickly in store. Very happy!

Geek squad always comes through on their warranties

Geek squad for the most part are very hopeful and it’s quick sometimes. If you have an appointment it’ll be faster. The wait time does take a while which sucks

Well worth the extra money, cause if it breaks you won’t have to purchase a whole new one.

Yes it is. If you got an electronic like a gaming controller that you know might break, you can return it and get a new one.

Great and fast service. Fullfilled protection warranty. No issues.

I always get the protection on my controllers and headsets. It has saved me more money than the original cost of it.

Geek squad is the best they replaced my broken controller with no hassle whatsoever

Excellent!! If the product breaks down you just bring it in for a replacement. Haven’t used it yet, but it seems to be great.

Geek squad has always assisted me when facing issues and provided great customer service and attention to detail

We always get the two year protection plan and it has been a life saver a couple times. Worth the money.

Highly recommend this service to anyone that gets game console items that can go bad quickly like controllers or you may even get a new controller that isn't working properly and geek squad will replace it no questions asked

I’ve been using geek squad protection for nearly a decade and every time they make it easy, great value

One of the best products I've ever gotten and used and i happy to say that this is one of my favorites

Geek squad in one of the best for gaming. There controller feels rlly help my aim and game play so I definitely recommend these idea and I also love there things they make

Nice peace of mind to have when buying electronics.

recommend at all times will save you from losing money in the end

Very quick to answer the questions and fix the product very polite and understanding to your needs

It’s a MUST HAVE if you don’t have geek squad protection on your devices then you know what they say, buy it nice or buy it twice, just one purchase of the squad protection and you will never have to buy it twice again.

Always helpful with whatever problem you are dealing with