Customer Ratings & Reviews

Personally, I bought this so that I can exchange my PS5 controller after a year and a half or so. It’s really good cause that’s typically when my PS5 controllers start to get drift. You exchange it and then only ever gotta buy another warranty. After paying $95, you only gotta pay $20 every 1.5 to 2 years

Bought it for a real Xbox controller due to having one made from garbage by SCUF that lasted 2 months. Hopefully I don’t have to use the replacement warranty on a real Xbox controller.

If you don’t have geek protection, you are missing out you need to have it best thing to have

Yes it is. If you got an electronic like a gaming controller that you know might break, you can return it and get a new one.

Great product. The customer service always nice and ready to help

I cannot stress this enough! Buy this protection, it’s beyond worth it. My son’s dog chewed through the cable of my Logitech shifter due to lack of supervision (son’s fault). Brought the old one in and swapped it in seconds. Also, bought the plan again, you know, just in case of lack of supervision. *wink*

Never a bad idea to have extra protection on your purchase. Hate to have to buy the same item twice.

With the cost of items these days, this is a no brainer for certain items. For example, Game Controllers, Tablets, phones, PC components and so on. Anything that takes a lot of wear and tear in normal use.

I had insurance on my headset and they help me pretty quickly no problems very nice people

Excellent!! If the product breaks down you just bring it in for a replacement. Haven’t used it yet, but it seems to be great.

Overall I like the product but the mouse feels a little too small for my hand.

Always do a great job don't know what I would do if this wasn't available.

Excellent customer services and on time response for the ticket.

I always get the protection on my controllers and headsets. It has saved me more money than the original cost of it.

Any electrical device or electronic device needs this service just in case, you will need to protect them and your pocket I recommended this service

Any electrical device or electronic device needs this service just in case, you will need to protect them and your pocket I recommended this service

The absolute best thing to get if you have pets or kids

I purchased an Xbox controller on sale and purchased Geek Squad Protection. After a little over a year, with kids, it was shot. Buttons were sticking and it had moderate drift. I took it to the closest Best Buy, they had me get a new controller and swapped me out with no questions asked. It was surprisingly low stress and I will consider it in future purchases as well.

I love going to Best Buy to buy stuff I need for my gaming pc

This warranty is great for my PS5 controller because it always breaks somehow whether it’s drift or the trigger messes up but I always need to replace it within two years, so I always make sure to buy it for the controller. It’s very easy to use. I just take the controller to Best Buy and they let me pick out a new one.