Customer Ratings & Reviews

Geek squad is the best thing Best Buy could have done they fix or replace everything. Which gives me an ease of mind knowing that if my son breaks anything I can get it replaced

I love knowing that my devices are safe being with geek squad because if you have any sort of problems with the product they sail the seven seas cross the uncrossable mountains and tear through the heavens to make sure you get your devices fixed or in worst case scenario replace your device. Might have slitly exaggerated a bit but I can truly trust my devices in their hands.

the protection is a must to have the assurance in case anything goes wrong

I get this for my Xbox elite controllers which never used to last more than a year before needing to be replaced. My current controller is still going strong after 13 months so I’ll keep it until I get closer to the 24 month limit (or it’s starts to wear out)

Geek squad has always assisted me when facing issues and provided great customer service and attention to detail

Best Replacement service ever. you definitely gonna get your moneys worth.

Have always bought the protection plan and will continue no hassles

Overall best warranty ive ever had highly recommended

Haven’t had to use it but good to have on items and are a good amount of money.

gives me a peace of mind knowing that my dualsense edge controller is protected

Very good headphones very clear sound and fast charging

We always get the two year protection plan and it has been a life saver a couple times. Worth the money.

I’ve been using geek squad protection for nearly a decade and every time they make it easy, great value

Service was quick and efficient. Everything went great.

I'm so thankful for having the Geek Squad Replacement plan. It's saved me so much money! Gaming controllers and headsets tend to wear out so, when you buy them the plans are essential! I have personally gone through 6 Xbox controllers out of which I only paid for 3. Plus the customer service is top-notch! Best Buy and Geek Squad is my go-to for electronics!

Amazing! Great help overall, satisfied everytime I go

Always very helpful and if you know stuff breaks so it's great to have in case needed.

ALWAYS GET THE WARRANTY FOR ELECTRONICS. Even small electronics.

Well worth the extra money, cause if it breaks you won’t have to purchase a whole new one.

If you're buying something over $50, I would probably go for it if possible. Especially if you have kids or if you tend to be rough with your electronics, you can't pass it up.