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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6570 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 6,570 reviews
  • Rated 1 out of 5 stars

    idk if I used the service..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont think i actually used this.. im concerned that they used my 2 year accidental when i purchased a controller but there wasnt a controller in the box.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! Always helpful and very friendly. It's definitely worth it to purchase a Geek Squad protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like their return products it's very good and will give you store credit to and get something else very great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet, but I've heard good things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Less expensive than a new device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in case controller messed up. The stick was defective so I just had to pay a fee to get it replaced.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Protection Plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had an issue replacing anything and a fair payment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad they offer a 2 year protection plan because I have siblings and dogs that like to break stuff so! This is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have whenever something is accidentally damaged. I would definitely purchase this on any of my items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and quality, the children will really love that item especially the color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and simple. Quick and easy. Makes for a great gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They always got my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thdd we geek squad is always so helpful when I approach them with questions or really anything tech.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the last headset we had stopped working I thought it best to buy the warranty for the $100 wireless headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there when you need them. I also love the customer service they’re really friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    superb geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the accidental replacement is always a plus plus for bestbuy puchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to purchase one of these just in case something happens

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great does the job can’t believe I bought this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about this. It’s a warranty and I haven’t used it yet. Hopefully if I have to I won’t have any trouble.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The service of The geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a great idea to have the geek squad on your side

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection just in case and I like knowing if something happens that it is covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S GOOD TO HAVE IF YOU HAVE A PROBLEM, YOU HOPE YOU DON'T HAVE ONE.

    I would recommend this to a friend