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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6570 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 6,570 reviews
  • Rated 4 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is great to have for your product, incase any issue occurs or a replacement is needed..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool Gadget I don't know if this one is for me all the way

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as described.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish the ps5 controller battery life was better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is clutch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took in my water damaged product and replaced right away, was in and out of the store in no time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy I got the extended warranty with my product. At least if anything happens it can be replaced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it because my boys are always having issues with their electronics and need to replace.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the beginning, I was completely impressed with the headset. The sound quality was AMAZING and then 1 month into using it, the unmute/mute function starting making this horrible static noise. I tried to ignore it but then other people starting complaining about hearing it when I couldn’t hear it so I knew then that I had a problem. I did attempt to make a warranty claim on it through the manufacturer but I had to pay $25 just to ship it back when I only had it 1 month, which was ridiculous. Luckily, I purchased the geek squad warranty from Best Buy so I was able to get refund the amount on a gift card. DO BETTER TURTLE BEACH

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    back up service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use this service yet but we're glad it's there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sweet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This items rocks the bells! Buy it and youll love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you’re a cluts a warranty is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really recommend warranty it really comes in handy. Especially when unexpected accidents happen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game streamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the bestbuy protection program it is amazing and hassle free when you return a it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad - can't go wrong to have a piece of mind, even if it's only 2 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy it NOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this geek squad plan it comes in handy and it is useful when it replaces my broken item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the price to give you peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geez

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good everyone loves a coverage especially for a good amount of time for a good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this guarantee cause you never know when you are going to need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace in mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind with replacement warranty service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is where it's at

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but pretty cool and convenient they have the option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value if ever have s problem. Hopefully will boy need to use but if do it's good to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have to protect your items from Best Buy

    I would recommend this to a friend