Customer Ratings & Reviews

I am extremely satisfied with the warranty i purchased i come when broken or not working properly get a new product no questions asked and i buy a new warranty on top of that

Have used their geek squad warranty dozens of times over the many years and only ever had one issue with it but it was resolved quickly and of little inconvenience to me. Would 100% recommend them to anyone looking to get their stuff setup or even just to get a warranty for it. Great people and great company!

You are out of your mind if you dont pay for the service. Granted, there are some items that i feel its not really beneficial for but the geek squad service has saved me so much money in replacement costs that i cannot help but to encourage the small up front fee

GEEK SQUAD IS THE BEST!!!!! ALWAYS HELPFUL AND VERY FRIENDLY.... I recommend getting the 2-Year Accidental Geek Squad Replacement for all your electronics... their hassle free exchange is unmatched...

A must have for any electronic over $100. Electronics will also malfunction, it's inevitable. So at least be smart about spending your money over and over. Be aware though, once claim is initiated, you lose your remaining coverage. Whatever expires first, the length of term or your first replacement. Still worth it though.

I don't like how if I pay for yearly it will automtically remove any geek squad protection for the products I had before that and mainly only keep geeksquad protection. Had to manually get this fixed. Also the pc builders don't do the entire job you request. They miss a few wires. I would only recommend for purely renewing items.

[Employee of bestbuy] I wont buy a product without it. A lot of the time you can get a replacement same day and in store.

I get Geek Squad Warranty on everything I purchase. Definitely worth the money and is super convenient. Only had good experiences with it and the reassurance of having warranty for two years makes all purchases worth it. Highly recommend!

Wonderful service and deal for what you pay for. It is easy to use.

Always do a great job don't know what I would do if this wasn't available.

Always comes in handy with Xbox elite controllers.

Very helpful in a timely manner and great customer service. They help with any issues i had and fixed them i do use them when i go in and take there advice.

Very quick to answer the questions and fix the product very polite and understanding to your needs

I purchase the replacement warranty on my Xbox elite controller as a necessity. The controller itself feels great and works really well. Unfortunately, they always seem to develop issues within the first year or less that makes them virtually unworkable. It’s sad, but I have replaced five of these already, and the extended warranty is an absolute necessity! Best Buy is great about replacing them, but it’s a problem that Microsoft should address!

Well worth the extra money, cause if it breaks you won’t have to purchase a whole new one.

Protection on electronics is a must...............

Always very helpful and if you know stuff breaks so it's great to have in case needed.

Great product. The customer service always nice and ready to help

Haven’t had to use it but good to have on items and are a good amount of money.

This warranty has come in handy so much. As a gamer it’s helped cover any issues that have popped up with headsets and such