Customer Ratings & Reviews

Best buy is so good with honoring the warrantys and very helpful

I wont buy a product without it. A lot of the time you can get a replacement same day and in store.

They have covered a warranty for my console for the last year and a half and it's been great, helped with ease of mind and the ability for me to feel confident in the safety of my console.

You are out of your mind if you dont pay for the service. Granted, there are some items that i feel its not really beneficial for but the geek squad service has saved me so much money in replacement costs that i cannot help but to encourage the small up front fee

Always get coverage but watch out for the technicality’s because they will deny you if “break the rules” and they also told me awhile back about a tv my son damaged that they would charge me if it was damaged in a way that wasn’t approved for that coverage and would charge me a fee for looking at it.

Have unfortunately had to use the coverage before, and the process has always been seamless! Highly recommend going with the protection every time.

the workers at my best buy made it fast and easy to add the warranty

Best way to get a new controller for when it eventually dies out without paying full price for a new one each time

So glad I got the plan, hoped I would never need it but when I did geek squad helped me every step of the way

Always able and willing to help with whatever is needed.

Fixing to try them out just had a Xbox remote go out

Does the job as the controller I buy this for seems to stop working after a year or more. I would not buy for laptops since they come with many warranty you have to use first anywahys

all tech should be protected, so i highly recommend this

This is one of those things you buy hoping you never have to use. But when you do have to use it... oh my goodness are you so glad you did. Truly zero questions asked (besides the typical “what’s wrong with it” and such) and just gave me store credit to get same item or a different item of my choosing. I now buy their protection with all of my big purchases knowing that Best Buy has my back.

Excellent attention fast service, check the item, and express replacement.

I love shoppping with you guys thank you so much can’t wait to get my next orser

It the best way to buy a new things for entreteiment if you are using a lot or even if you get damage it best buy will take care of it

Great customer service and great warranty price for my controller

Love Geek squad! They get the job DONE! They're always happy to help and also provide and clear and concise understanding of what the issue is.

I absolutely love this blender. I make 2 shakes a day and put fruit, frozen veggies and ice in them. My old blender had the blades only at the bottom and would take forever to chop all of that and blend it. The multiple blades of this on the different levels chips and blends everything in seconds. It’s also so much easier to clean because the blades lift out easily as opposed to having to disassemble the whole thing. It’s lightweight. My only thing is it’s very tall when all assembled and barely fits on my counter beneath my cabinets.