Customer Ratings & Reviews

Definitely worth getting the warranty. The money you pay for it, will pay itself off for when the unthinkable happens. And it will happen.

always insure your products!!!! is something goes wrong with them they'll help you fix it or they'll replace it with the same product but new! i have een in stores hearing people fighting and arguing about how their products just gave up and theyre trying to get their money back eventho they didnt even out insurance on them OR EVEN HAVE A RECIPT!!!!! ALWAYS HAVE YOUR RECIPT WHEN YOURE RETURNING ITEMS, I AM TIRED OF POEPLE GIVING THE BUSINESS TO WORKERS THERE WHO ARE JUST THERE TO DO THEIR JOB AND GET THEIR BILLS PAID

A warranty is almost a mo brainer for controllers due to the stick drift issues and it's nice to know if it should ever happen you'll be covered. Do yourself a favor and just get the warranty if yoire debating it. You know what they say, it's better to have insurance and not need it than to need it and not have it

Was great service when I had my washer under warranty

Have used their geek squad warranty dozens of times over the many years and only ever had one issue with it but it was resolved quickly and of little inconvenience to me. Would 100% recommend them to anyone looking to get their stuff setup or even just to get a warranty for it. Great people and great company!

Good to have for issues my future IT tech wife can't fix for me yet

Love this controller ! Super reliable and customizable.

Protection for Nintendo JoyCons in 2022, stop functioning 3/2023. Returned under 2 year protection, received replacement pair, (saved $79.99). Purchased new plan for new set, paid what $24?? for protection, overall savings? $50 plus, yea I will keep up with this cycle until Nintendo resolves the drift issues, among other problems with the Joy Cons.

Excellent work done by the geek squad, came in with a problem in my oc and they went above and beyond to help me with my issues, at first i was a little nervous but great professional services

Handled everything appropriately and conveniently.

Great protection service for protection. Highly recoodmend for almost any product!

This good service for low price!!!!! I use this series for Protection Elite 2

I usually game a lot and it’s soo worth it getting warranty for gaming headphones because so many issues can happen within two years and it’s assuring to know I can get them replaced if any issues come.

always like to buy the 2 yr protection plans, just re-read what it covers due to the fact that not all damages are covered. if it doesn’t cover wear and tear just eat the cost of the product. but if it does they’ll work with what you have and help replace it.

Great service if anything happens to the product, fast and easy return process.

Great program when you need it. Have easily replaced multiple controllers.

Andy was very patient and helpful with helping us choose the right laptop we need.

Awesome insurance super awesome store I love best buy

Pricing is affordable easy and hassle free return would recommend

Very excellent. My printer was broken early this year and I went to Best Buy to get it fixed. But instead the gave me a brand new printer.