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Customer reviews

Rating 4.8 out of 5 stars with 6527 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 6,527 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price no regrets at all. Everythings works as intended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always give the best service and make sure that they answer all your questions so they don't leave you with any doubts. They help you in a timely manner and always give 100% in solving any issues i may have or have had. I always recommend my friends to purchase geek squad for all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with my PS5 controller. The controllers haven’t been as great with this system as previous PS systems and BB has decent warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best service to have for electronics and of course my PC and TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy this for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this for peace of mind, and Best Buy has consistently honored replacements or repairs when I've needed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for high end electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any electronic over $100. Electronics will also malfunction, it's inevitable. So at least be smart about spending your money over and over. Be aware though, once claim is initiated, you lose your remaining coverage. Whatever expires first, the length of term or your first replacement. Still worth it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Able to change out contoller when too much wear and tear for new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew bestbuy warranties were much better than GameStop and other locations. I will be getting my accessories from here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth it. Eventually you’ll need to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been a good option. Have never had any issues with their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment Expert Gamer Saves on replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money if you don’t want to run out buying more controllers full price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s always good to switch colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the color to switch colors . The controller feels good on the hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me a bunch on xbox controllers this year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for thinks like xbox accessories and monitors. Basically anything that has a short and or limited coverage warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s wonderful how it blocks out all of the background noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still go to Best Buy for anything I need a no hassle warranty on. The replacement plan is something I've used many times. The policy just works. Furthermore, if the store doesn't have your item, the Best Buy representative will work with you to ensure you'll find a proper replacement - even if it's at another store location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is great if you buy electronics, specially controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LV Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the replacement warranty on my Xbox elite controller as a necessity. The controller itself feels great and works really well. Unfortunately, they always seem to develop issues within the first year or less that makes them virtually unworkable. It’s sad, but I have replaced five of these already, and the extended warranty is an absolute necessity! Best Buy is great about replacing them, but it’s a problem that Microsoft should address!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty usually works well but havent had tonuse it yet to know for sure

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product protection

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product protection that covers accidental damage is necessary in my opinion for gaming. If it breaks, they will repair

    I would recommend this to a friend