Customer Ratings & Reviews

So glad to have added the accidental coverage. It saved me $250 in this case. The controller it was tied to stopped responding to trigger fires fully.

Love that i can get my stuff completely replaced for a fair price.

Geek squad protection is perfect for anything, to know that my product is protected is comforting

Very good service. Efficient and effective. Excellent.

It’s a great coverage to have!!! Mostly for 2 years and it covered and expensive control once it broke!!!

It feels comfortable for long hours of gaming and the buttons are accessible. I love the color.

My product portion of the transaction was refunded when I brought my damaged or worn-out headphones to Best Buy. My son uses these headphones almost every day.

Amazing coverage. I dont think twice to get coverage for anything that i buy.

Anytime I've ever had any issues with any appliances I purchased from best Buy, the service always meets or exceeds my expectations.

Best Buy has the best service plans for their products, that’s why I shop here for all my electronics

Geek squad protection plan? Does it get any better!?

I bought this warranty to cover my A 50 wireless head phone. I was so disgusted with the quality of Plastic headphones without replaceable parts. The last set I bought was a steel series that lasted a whole three weeks before becoming unusable. I returned them just under the wire and bought the A 50 to replace them. I hate extended warranties but I bought this as insurance. I’m 72 years old snd don’t abuse my headphones. They are used to play Xbox.

The agent help tremendously in setting up all devices and I've not had issues since

Never leave the store without one, at least on more expensive stuff. We had three free tvs due to having one. First tv broke withing a few months, got it replaced free. Bought a plan with it. That tv had an issue within a few weeks, got another free tv...etc. Saved thousands!!!

I was a little apprehensive on getting a PP but the fact that my controller is cover for 2 years including any accidental damages from Geek Squad is a must have for any PS5 controller

Worth the money , they will replace whatever is broken or fixed it

Never had to use it but I know that what they offer is great for returns when it comes to malfunctions or questions. Bought many accessories for my PC and I feel safe knowing I can always bring them in if anything goes wrong with them.

Is always good to have protection in case is need it! So far we have an amaizing experience using this item. Is a very convenient for our household since we have a busy life.

Love the Geek squard replacement service. I always purchase it when i get something from BestBuy. It saves money and time.

Always get my controllers from best buy and this color was very stunning. Get the geek squad protection always! They will replace your controller even if it's just for drift.