Customer Ratings & Reviews

I prefer to buy the protection plan (the longer protection the better) because if something happens to the product it will get fixed or replaced without me having to spend the extra money on buying the same product again and if I don't use the plan oh well, it's better to have it than to not have gotten it and something happens and I'm out that money on the product.

covers stick drift and havent used yet but good safety net

Showed Me The Best Controller To Purchase For The Value

I normally don’t buy protection but decided to with my security cameras and good thing I did. No hassle to replace cameras that just stop working properly in under 2 years.

Haven't used it yet but i know it will be very useful when i do!

Glad you guys are there when I need you. Way to go Geek Squad!

Best replacement plan out of any store! They make it so easy. In and out in a jiff. No questions asked.

Great product, recommend getting this protection plan

Amazing service great help fast easy and useful! Answered all my questions and the manager was great!

Excellent service, my son's PlayStation controller was damaged, I took it to be repaired and they sent me a new one to my house in 5 days.

Hopefully wont need the protection but its worth having it. My son like eats electronics

Great service. Like most protection plans you have to go through different loops to get your issue resolved. I never purchase any protection plans but decided to give geek squad a go and wow! Definitely worth it!! Highly recommend this service.

Quick and easy service for my Return i Think Best Buy has the best coverage

the controller i returned was not very good. but Geek Squad came through with the hook up. well worth the price

It is worth it if you know the item you purchased will break down within 2 years such as a controller. Can't beat the replacement value this offers

If you're buying Joycons, like I did in this instance, they promise to replace it if they begin to drift. My first pair of Joycons started to drift a little under 2 years in to owning them, so if that happens to my new ones, then this should, in theory, replace them. Who knows if the guy was lying to me or not if this situation does end up happening to me but I will take his word on this.

Warranty was quick and easy to handle. Would recommend getting warranty only items.

Never buy 2 year service!. Always 5 or more, nothing breaks in 2 years.

Added 2-Year replacement to my Xbox Elite Series 2 Controller. I've had the 2-Year replacement before and I just walked into the store and they instantly replaced the controller for me. Great to have just incase something happens to the controller.

What a GREAT Savings on Warranties and the Geek Squad too!! LOVE IT!!!