Customer Ratings & Reviews

Geek squad for the forever win! Never buy anything without it~ especially w kids!

Since I use my PlayStation controller all the time this is definitely worth getting so I don't have to pay $60 every time my controller breaks. I only have to pay $20 and return the controller of course thanks for the great service

great helpers giid customer service thank you always use them

Good value, well worth it , though we haven't had to use it yet

Great when used with electronics. Helped me with Xbox controller purchases and returned with performance issues after 2 years and used the money again to get a new one

Perfect for going against sweats. And the warranty makes it totally worth it

easy shopping experience. Friendly employees. Pleasant shopping experience.

I HIGHLY recommend this plan for every electronic purchase. When I have had to return items they were accepted with a simple question of what's going on and let me see if we have a replacement in stock. In most cases I leave with a brand new replacement item.

Awesome coverage and very quick when you need your product fixed or replaced.

Useful for any situation that an electronic breaks or something happens.

I love the fact that there are no questions asked and they just hand you a new one

I love to know that my products have a very good guarantee, they have never failed me

When I saw Best Buy was one of the retailers releasing this new PS5 controller set I knew I was going to get it. They get your order ready pretty fast and I love their geek squad protection plan.

Every time I purchase anything from Best Buy, I ALWAYS purchase the Replacement Warranty. This was purchased when I returned XBox Headphones that had unexpectedly stopped working. I used the “original extended warranty” for the Exchange. Every time the Warranty is used for Replacing a damaged item, the warranty becomes “used up” and a new one must be purchased.

This plan help to protect my device. It is advisable to buy protection plan

These controllers joy-sticks are designed to fail after 6 months. With the geek squad service, I don't need to worry about having to pay full price for a brand new controller when the joy-stick fails.

Geek Squad service is the best there is, hands down. Anytime I ever have an issue or need an exchange the Geek Squad staff are always quick to take care of me.

I love the Geek sqaud waranty especialy on oppen box items.

Phenomenal. It is a great thing to have on all of your products.

Geek squad helped me find what I needed and guided me to the proper area of search and helped me find a replacement remote and repaired my headset