Customer Ratings & Reviews

Can’t believe I’m covered for 2 years!! I’m happy to know Best Buy got my back!

Bought it for a switch controller. The ‘A’ button started sticking and they let us trade it for a more expensive controller, just had to pay the difference. But then also had to pay for a new service protection plan. Worth it though instead of just being out the $50 controller.

The Agents really helped me at the checkout line will be seeing them soon

I purchased this in case anything happens cause things happen even if we try to prevent so I love my items and had to get this and thing this was a great idea really important thing to do when making a purchase.

Always is it and came in handy!!! Would be the best items I’ve order!!

Xbox controllers just don’t last! From normal wear and tear I always have issues within 2 years of purchasing a controller, so having the geek squad protection is a must!

Excellent option to get on top of the manufacture warenty

Best warranty I bought headphones here and I had it for about 1 year or so stopped working took it back and got a new one the same day love the warranty

I got this is a present for my family works great with recommended Great deal on sale

Got this for an Xbox controller. $20 is cheaper than a new controller and I had to replace my first controller within 6 months due to my dog dropping a baseball from the couch on it causing stick drift.

Excellent service the squad fixed my mounted 70”plasma

This headset is amazing only wish it had a aux port other than that it’s awesome

I decided better be safe than sorry. I have purchased this plan many times before with important electronics. Gives me the piece of mind that if anything goes wrong, i can replace it with no questions asked.

I decided better be safe than sorry. I have purchased this plan many times before with important electronics. Gives me the piece of mind that if anything goes wrong, i can replace it with no questions asked.

When I bought my PS5 controller the worker said if I ever had stick drift, i could return it and get a brand new one. He’s the GOAT for that.

I've always had the best experiences when purchasing the warranty. Customer service always treats me great.

I’ve used GSquad numerous times and haven’t been disappointed ..I’ve had accidents with my controllers before and got it replaced with no hassle. I would definitely recommend to get along with your devices.

They are always spot on with their knowledge and service! Definitely a repeat customer here!

Best warranty in the business. Purchase electronics at best buy specifically for warranty.

Geek squad has always done right by me! If they can’t have it fixed quickly, whatever it may be, they’ll just replace it. Very hassle free process. Love geek squad.