Customer Ratings & Reviews

this was perfect for my headphones i got this just in case anything happened

I sure hope I never have to use this, but it's good back up. Hopefully I'll never have to use it, but if I don't, I hope Best Buy doesn't screw me over and not replace my TV for me if it does go out.

If Geek Squad/Best Buy offers you a accidental replacement plan buy it! It means that item will be replaced in the store or you will be given a gift card if it is no longer working. You do not have to send your product off for repairs. Just describe the issue and grab another product.

All buyers should seriously consider acquiring the extra insurance.

I love the customer service at the Brandon location.

This airfryer was on sale and i got it very quick through shipping, i love it so much. I use it so much its super easy to use and clean, definitely love it!

I love to know that my products have a very good guarantee, they have never failed me

Its great to actually buy a warranty from Best Buy so if it quits working i can take it straight back to the store and they replace it or refund purchase instead of sending back to the company i'll always get the Best Buy warranty on any future big item purchases

The agents helped me out quickly and were very kind as well.

They are very good at replacing and refunding I’ve also broken my phone and they had it fixed and it was usually in a timely manner

All our purchases we get amazing service and provide that peace of mind for the insurance is available to accommodate at all times.

i’m pretty sure this is a warranty. who doesn’t want there stuff protected?? especially expensive electronics. should always extend warranties on products because most manufacturers only put 1-2 year limited warranties.

I can hit it with a brick and they would replace it

I love the warranty and it comes in handy and use it a lot

I love the fact that there are no questions asked and they just hand you a new one

Perfect for going against sweats. And the warranty makes it totally worth it

I was able to get me a new controller with this warranty. you dont have to worry about buy a whole new controller when you have warranty

Geek squad doing professional job, always good experience

easy shopping experience. Friendly employees. Pleasant shopping experience.

This is amazing from Best Buy, especially for my PlayStation 5 controllers as they can start being defective after a few months from the stick drift!